Account Management Executive

at  Foodics

WHO ARE WE❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

• Contract Renewal and Upselling: Handle contract renewals, merging upsells and cross-sells, and conduct basic product demos if necessary.
• Upselling Opportunities Generation: You will be responsible for generating a new Up/Cross-selling Oprrointies during your interactions with customers.
• Relationship Management: Establish and maintain strong relationships with existing clients, ensuring high client satisfaction.
• CRM Proficiency: Use CRM systems to meticulously track and report sales activities, follow up on projects and cases related to customers, and leverage data to make informed decisions.
• Data-Driven Approach: Leverage data and insights from CRM to inform sales strategies and optimize performance.