Account Management Specialist

at  Bukalapak

JOB DESCRIPTION:

• Find new pipeline of client, dealing, and close the deal
• Be the primary point of contact, build and maintain strong, long-lasting client relationships
• Responsible for working with the team to onboard and integrate new customers and has good product knowledge (VIP customers acquisition on Virtual Products (PPOB, e-wallet, etc.)
• Responsible on managing/maintaining the key client accounts and develop new business with existing clients and/or identify areas of improvement to meet the target
• Perform sales activity, develop sales plan, able to conduct sales pitch as well as sales deck with supervision & forecasting to achieve monthly GMV and Revenue target
• Consistently meet given goals and matrixes and willing to work hard towards meeting those goals
• Responsible for ensuring that profitable sales volume, generate targeted leads, and strategic objective targets are met
• Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
• Responsible for keeping current clients satisfied and delivering exceptional client service on problem-solving skills on a day-to-day basis
• Ensure the timely and successful delivery of our solutions according to customers needs and objectives
• Maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service
• Monitor and analyze client usage of our product
• Liaise between the customer and internal teamsDelivering client-focused solutions based on client needs

Please refer the Job description for details