Account Manager - Al Ain

at  Talabat

Company Description
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Job Description
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Conduct business reviews with accounts and identify business opportunities and relationships that result in increased revenue, profitability, and market share.

• Maintain continuous business relationships with clients and restaurants.
• Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/restaurants and the company.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, Delivery time).
• Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners, and newsletter.
• Generating food coupons, promotions, and vouchers from existing restaurants.
• Convince clients/restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: -Convincing clients/restaurants to implement a track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage restaurants to subscribe to the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotions, vouchers and coupons
• Vendor analysis sheet
• Account management report

Qualifications
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Bachelor’s degree in any discipline.

• 2+ years of experience holding the same title or relevant

Please refer the Job description for details