Account Manager – Apprenticeships & Training

at  Get Set UK 1

TAKE YOUR CAREER FURTHER – JOIN GET SET UK AS AN ACCOUNT MANAGER FOR APPRENTICESHIPS & TRAINING

At Get Set UK, we’re more than an employment services provider – we’re a community dedicated to empowering people and creating pathways to opportunity. This isn’t just a role; it’s a purpose-driven career where you’ll make a meaningful impact every day. We’re looking for an Account Manager – Apprenticeships & Training who is ambitious, customer-focused, and committed to helping clients and learners thrive. If you’re ready to make a difference and grow with us, Get Set UK is the place for you.

WHO WE’RE LOOKING FOR:

We’re seeking a proactive, customer-focused individual ready to shape the apprenticeship journey for learners and clients alike. Ideal candidates will bring:

• Client-Centric Approach: You understand the importance of outstanding customer service and ensure that clients receive timely, relevant updates.
• Exceptional Organization: You’re detail-oriented, result-driven, managing your records and tasks efficiently to ensure nothing falls through the cracks.
• Clear Communication Skills: You excel in both written and verbal communication, effectively building rapport with clients, colleagues, and learners.
• Knowledge of Apprenticeships: You’re knowledgeable about apprenticeships, funding streams, and compliance, and can support clients in navigating these processes.
• Technology Proficient: You’re comfortable using CRM systems and digital tools, with a high level of proficiency in MS Office.

As an Account Manager for Apprenticeships & Training, you’ll go beyond traditional account management – you’ll be a trusted partner to clients, learners, and stakeholders. In this role, you’ll build relationships with new and existing clients, promote apprenticeship programs, and help learners succeed. This dynamic position involves exceeding sales targets, supporting clients with Training Needs Analysis (TNA), and ensuring smooth onboarding and progress for apprentices. Your day-to-day will involve:

• Client Relationship Management: Forge lasting relationships with clients, providing regular updates and ensuring Get Set UK is their preferred partner for apprenticeship and training solutions.
• Target Achievement: Drive business growth by actively following up on leads, meeting monthly apprenticeship start targets, and ensuring learners stay on track.
• Quality Assurance: Ensure clients and learners are fully supported in their apprenticeship journey, helping drive retention and positive outcomes.
• Compliance and Documentation: Maintain accurate client records in CRM systems (PICS), complete all necessary documentation, and ensure compliance with funding requirements.
• Stakeholder Engagement: Build collaborative networks with community organizations, training providers, and employers, creating opportunities for learners and meeting their developmental needs.
• Promotion of EDI and Safety Standards: Actively uphold safeguarding, equality, diversity, and inclusion values while promoting health and safety and the PREVENT agenda.