Account Manager

at  Arnold Clark

Salary: £35,000 - £45,000 OTE plus benefits
Type of work: Permanent
Location: Wolverhampton
About the role
We are looking to recruit an enthusiastic Training & Apprenticeships Account Manager to join our GTG centre in Wolverhampton.
Why choose us?
33 days’ annual leave
Basic salary of £28,000 plus commission package
Company car
Laptop
Training opportunities
Private healthcare,
Life assurance
Generous discounts on new and used cars.
Hours
Monday – Friday, 8.30am – 5pm
About the role
Our Training Advisors and Account Managers are responsible for selling our vast portfolio of training courses and promoting our funded training programmes and apprenticeships. This role will also include managing and developing a database of customers – generating leads, exploring new training requirements within our customer database, and closing the opportunities.
As a Training & Apprenticeships Account Manager, you will be responsible for growing a portfolio of customers of both SME businesses and Levy clients. The focus will be on expanding the existing client base and advising employers on available government funding and grants for skills development.
This role is ideal for someone with a proven track record in account management, with a good understanding of apprenticeships and government-funded training, who excels in exceeding customer expectations and building long-term partnerships.
Candidates should have experience of B2B sales and the ability to quickly develop a positive rapport with customers. Excellent communication skills and a personable, can-do attitude are what we are looking for this position. Previous experience within the government-funded training arena would be hugely beneficial.
Day-to-day duties
Engage and secure new employer clients through cross-selling techniques.
Build and manage a pipeline of activities, maintaining up-to-date knowledge of local, regional, and national skills agendas.
Manage a database of SME customers, identify opportunities to cross-sell additional training courses to existing employer accounts, maximising revenue and enhancing the range of services GTG offers.
Advise employers on available government funding and grants for skills development.
Communicate with multiple departments internally to manage processes effectively.
Grow Levy accounts by selling the complete range of apprenticeship and commercial training.
Promoting GTG’s products over the phone and via face-to-face visits with customers.
Maintain accurate and up-to-date client records.
Essential skills
Ability to maintain accurate and up-to-date client records
Strong B2B experience within the apprenticeship market and funded training sector
Good understanding of ESFA funding rules, Levy and grants available, eligibility requirements and apprenticeship standards
A high level of interpersonal skills and the ability to quickly develop a positive rapport with customers
The ability to use digital platforms, such as LinkedIn, etc., independently and effectively as the role requires
Highly organised and possess excellent time management skills.
Excellent customer service and communication skills (verbal and written)
Competency in using Microsoft Office programmes and CRM systems
Team player
Commitment to equality and diversity, customer service and quality assurance
Flexibility and able to respond to employer needs
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.
LinkedIn
Facebook
X
Benefits
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assuranc

Please refer the Job description for details