Account Manager

at  Ascential

We’re looking for an Account Manager to join our team in London as part of our Sales function.
Your team: You will join an extremely successful team who have played a key part in growing our digital business for many years.
The Work
has been through a huge transformation and is now a key part of LIONS success as we transition into a business that is more than just the event.
Your Role: Working on our intelligence platform The Work, you will be allocated a group of our existing accounts and work with them on their annual subscription to ensure that you retain and grow the revenue. Working with key agencies and brands, you have the opportunity to create relationships that can change their business.

Key Responsibilities

• Ability to work with customers, find out their needs and objectives, and articulate how our digital tools can support them
• Retaining your customers and proactively looking for opportunities to grow/upsell their subscription
• Hunting for new offices to expand to.
• Meeting and exceeding KPI targets on meeting activity
• Forecasting revenue expectations on a monthly, quarterly and annual basis.
• Working collaboratively with your peers to create bespoke solutions for your accounts
• Create and present decks or demonstrations to clients to achieve buy-in for The Work
• Having enough pipeline coverage to meet and exceed your revenue targets.
• Share client insights and learning with colleagues
• Onboard and train new users

Your Experience

• High commercial awareness
• Proven sales background of consistently exceeding targets
• Knowledge of the advertising landscape
• Excellent organisation skills
• Sharp attention to detail
• Extremely customer service oriented with a passion to exceed expectations
• Concise communication skills and enjoys talking to customers
• Ability to create presentations and proposals of a high standard
• Go-getter who takes the initiative to learn and absorb ideas shared with them
• Determined, energetic, curious, can-do attitude, problem-solving and passion for storytelling.
• Imaginative and a passion for presenting your ideas.
• Ability to handle difficult conversations with clients, manage their expectations, and leave all parties happy

If you don’t meet every single requirement, we’d still encourage you to apply. At LIONS, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.
Who are we?
The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It’s five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress.
LIONS is going through an exciting time as it’s recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community.
You will join a team of change makers. The team’s purpose is to champion change to create the most powerful global creative community and drive growth for the brand.
LIONS is part of Ascential plc. Ascential takes the world’s leading brands to the heart of what’s next for their industries. We do this through our events, intelligence products and advisory services. Our 700+ people serve a global customer base from more than 100 countries in the large and growing Marketing and Financial Technology sectors. Ascential plc is listed on London Stock Exchange.
Why Choose Us?
Two divisions. Three continents. One great culture - we want working for Ascential to be the best career move you’ve ever made.
Ascential is a people-powered company, and we’re committed to supporting
diversity, equity and inclusion
. We publish an annual DEI Report, setting out our goals and progress. We invest in Employee Groups including Able to Thrive, Ascential Pride, Black in Business and Empower Women’s Network. And our inclusive recruitment practices and early talent programmes help us to bring curious, passionate people from every walk of life into our team.
We’re committed to ensuring that the impact of our business on our environment - and the communities we operate in - is a positive one. That means making sure that each event we run is the most sustainable it’s ever been. We also default all of our pension plans to sustainable options, so that our people’s savings are invested in ways that help rather than hinder our planet.
Helping people to connect and drive progress isn’t a business-only goal. We know that the world is a better place when we lead with heart, so we support charitable causes that make a difference. We provide opportunities to give back through Volunteer Days and our charity partnership with Media Trust.
We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible for you, let’s talk. Flexible work conversations are actively encouraged here.

Only you know what’s most important to you. That’s why we offer a benefits and wellbeing package that you can tailor to your needs. Some of these include:

• 25 days of holiday per year - with an option to buy/ sell upto 5 days
• Pension, Life Assurance and Income Protection
• Access to either our commission, bonus or profit share schemes, dependent on the role
• Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme
• Employee assistance programme, season ticket loans and cycle to work scheme
• Volunteering opportunities and charitable giving options
• Learning and development opportunities, to encourage and empower everyone to grow

We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
If we inspire you, why not join and inspire us? Find out
mor

• Ability to work with customers, find out their needs and objectives, and articulate how our digital tools can support them
• Retaining your customers and proactively looking for opportunities to grow/upsell their subscription
• Hunting for new offices to expand to.
• Meeting and exceeding KPI targets on meeting activity
• Forecasting revenue expectations on a monthly, quarterly and annual basis.
• Working collaboratively with your peers to create bespoke solutions for your accounts
• Create and present decks or demonstrations to clients to achieve buy-in for The Work
• Having enough pipeline coverage to meet and exceed your revenue targets.
• Share client insights and learning with colleagues
• Onboard and train new user