Account Manager

at  BrightView Landscapes

Description
At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for an Account Manager. Can you picture yourself here?

HERE’S WHAT TO KNOW ABOUT WORKING HERE:

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

HERE’S WHAT YOU’D DO:

You’d be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You’d also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.

YOU’D BE RESPONSIBLE FOR:

• Client Satisfaction:
• Developing and maintaining long-term relationships with clients
• Performing site walkthroughs with clients to ensure quality and service expectations are metFacilitating the resolution of client concerns to ensure renewal
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• Sales:

• Proactively presenting site enhancement ideas to your clients
• Generating referrals from existing clients and passing them to the Business DeveloperDeveloping accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals
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• Operations:

• Assisting in overall leadership of the branch
• Maintaining satisfactory accounts receivable levels
• Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information