Account Manager & Client Strategy - US Client

at  PwC

JOB DESCRIPTION & SUMMARY

At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm’s services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm’s brand and market presence, and achieve organisational targets.
As a marketing generalist at PwC, you will focus on a wide range of marketing activities aimed at promoting the Firm’s products or services. You will conduct market research, develop marketing strategies, create and execute marketing campaigns, and analyse campaign performance. You will leverage a versatile skill set and knowledge in various marketing channels, holding responsibility for validating brand consistency, reaching target audiences, and driving customer engagement and loyalty.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

The Client Strategy Manager is part of our Sales team and drives internal account management efforts for all sales-related activities on priority accounts. Client Strategists are assigned to a portfolio of accounts; for each assigned account, a Client Strategist collaborates with an extended team of PwC partners, representing different service areas, as well as a Client Relationship Executive (client-facing sales resource) to drive business development & relationship-building efforts.

MINIMUM YEARS OF EXPERIENCE :

8 year(s)
Preferred Qualifications :
Degree Preferred :
Bachelor Degree
Preferred Knowledge/Skills :

Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:

• Driving internal account management activities for assigned accounts in order to build additional client relationships, develop new business opportunities and support strategic sales initiatives;
• Managing action items in order to progress pipeline opportunities to ensure momentum and drive accountability;
• Managing competitive pursuit processes, including writing proposals and project-managing proposal efforts;
• Driving relationship-building activities for assigned accounts, including managing relationship maps/plans and identifying opportunities to utilize marketing activities to drive sales relationships;
• Preparing account teams for business development-focused client interactions and presentations, including creating meeting materials;
• Organizing account planning calls and strategy sessions and managing account plans;
• Utilizing CRM system to manage and analyze sales activities, including understanding current pipeline and opportunity forecasting; and,
• Analyzing account financials to better understand pipeline and revenue forecasting and monitor progress against account goals.

DEMONSTRATES EXTENSIVE ABILITIES AND/OR A PROVEN RECORD OF SUCCESS AS A TEAM LEADER:

• Being inquisitive about learning new subject matters;
• Communicating with impact verbally and in writing, including ability to translate complex business topics into succinct documents and presentations;
• Effective project management skills in order to drive simultaneous projects to successful completion with multiple stakeholders;
• Cultivating and maintaining relationships with stakeholders of all levels, with ability to build networks throughout a matrixed and geographically diverse organization;
• Excelling in a robust teaming environment, including ability to flex styles to adapt to different stakeholders;
• Thriving in a fast-paced organization, including working with an enhanced sense of urgency and exhibiting agility in an ambiguous environment;
• Utilizing research and analytical skills to pull out relevant data/information and providing analysis/recommendations for stakeholders; and,
• Using technical and automation tools actively and effectively, such as Google suite and Microsoft suite, Salesforce or other CRM systems, and account intelligence tools.
• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management
  Todos los candidatos calificados serán considerados para trabajar en PwC sin importar etnia; credo; color; religión; nacionalidad; edad; discapacidad ; orientación sexual; identidad o expresión de género; predisposición genética o condición de portador; estado civil , o cualquier otra condición protegida por la ley. PwC se enorgullece de ser una organización inclusiva y brindar igualdad de oportunidades.
  All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
  Education (if blank, degree and/or field of study not specified)
  Degrees/Field of Study required: Bachelor Degree
  Degrees/Field of Study preferred:
  Certifications (if blank, certifications not specified)

OPTIONAL SKILLS

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Brand Management, Brand Marketing, Business Development, Campaign Performance Analysis, Channel Marketing, Coaching and Feedback, Communication, Consumer Behavior, Content Marketing, Content Strategy, Creativity, CRM Software, Customer Insight, Developing Communication Strategies, Digital Marketing, Embracing Change, Emotional Regulation, Empathy, Entertainment Management, Inclusion, Intellectual Curiosity {+ 31 more}
Desired Languages (If blank, desired languages not specified)
English

Please refer the Job description for details