Account Manager, Client Success Executive

at  TRUESCOPE SINGAPORE PTE LTD

JOB DESCRIPTION

Are you an aspiring professional with a penchant for innovation, a knack for problem-solving, and a passion for forging meaningful client relationships? As a Client Success Executive at Truescope, you’ll thrive in our client success team, surrounded by enterprising individuals who value independent thinking and teamwork.

REQUIREMENTS

• A minimum bachelor’s degree in Business (preferably in communications or marketing) or a related discipline.
• Juggling multiple projects and meeting deadlines is second nature to you.
• Your meticulous and task-oriented approach ensures nothing falls through the cracks.
• A track record of 2-3 years in business development, account management/client success, or client-servicing roles, with a history of exceeding retention/churn quotas or adoption targets.
• Customer-facing experience within the SaaS/Software industry is a big plus.
• Experience in media/advertising/PR/Communications/marketing will set you apart from the rest.

• Client Champion: Manage and champion a portfolio of clients, understanding their priorities, and helping them achieve their objectives with Truescope.
• Build Relationships: Cultivate strong relationships with our existing clients, ensuring they receive top-notch service and advocating for their future success.
• Media Maverick: Educate new clients about Truescope’s cutting-edge media intelligence capabilities, and inspire them to harness the full potential of our dashboard and solutions.
• Team Player: Collaborate seamlessly with internal stakeholders to ensure our clients receive unparalleled value at every turn.
• Influential Communicator: Showcase your skills in facilitating meetings with client stakeholders across the spectrum, from analysts to C-suite executives.