Account Manager

at  Climb Global Solutions

ABOUT US

Climb Channel Solutions UK sells software to resellers both in the UK and across Europe, enabling them to provide software, services, and solutions to end users and businesses. We work with many leading global software publishers such as Microsoft, Quest Software, MindManager, Flexera, ManageEngine, and many more.
Climb Channel Solutions UK based in Devon, is part of Climb Global Solutions (NASDAQ: CLMB) with offices in the USA, Canada, Amsterdam and the UK. We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology. We are customer-focused and pride ourselves on offering various solutions; to ensure we can solve our customers’ problems we invest time in training and personal development. To help the team grow the business, we work hard giving everyone balance – hybrid working, a personal trainer, yoga and an employee assistance program are just a few of the ways we do this. Having our HQ on the edge of the Dartmoor National Park in the beautiful market town of Ashburton also helps. Colleagues regularly tell us that their teams are why they love their jobs.

ABOUT YOU

You’ll have five GCSE grade 4/C (or equivalent) and above including Maths and English, plus a minimum of two years sales experience. Our most successful people are commercially minded, focused, supportive, pragmatic and creative. Does this sound like you?

Other traits and skills we’re looking for:

• A ‘Hunter’ mentality with a competitive, honest, trusted, and reliable personality.
• Self-motivated with the ability to start and build relationships with customers and partners.
• Understand the complete sales cycle and margin building.
• Customer focused.
• Strong verbal and written communication skills representing a professional image.
• A quick learner and someone who will consistently look to build up on knowledge.
• Excellent IT skills.
• Proactive and ambitious to progress.
• A proven record of onboarding and expanding customer relationships and growing profits.

As an Account Manager, you will be working within a successful sales team to proactively develop, manage and grow sales and relationships with existing customers and partners.
Your main responsibilities will be but not limited to hunting and onboarding new customers, identifying new opportunities, and contacting new leads supporting customers and partners, increasing our brand awareness, and hitting individual and team sales targets.

Day-to-day, you will be responsible for developing a thorough understanding of Climb’s resellers, and their business needs.

• You will be introducing core product sets to each account focusing on our Strategic Vendors. Profiling your accounts to develop multiple contacts within each account at Sales Support, Account Executive, Account Manager, Project Manager/Management level.
• Report back to your line manager on sales pipeline/account profitability/sales opportunities/general account activities.
• Working with the Climb Base Camp team to provide an excellent level of customer service.
• Introducing Climb UK proposition to both new and existing partners.
• Establish new business opportunities with targeted accounts through prospecting, networking, qualifying, and closing techniques.
• Creating a long-term pipeline and strategies.
• Continually learn about new products and improve your knowledge and selling skills.
• Providing customer quotations and work closely with other teams to ensure world class service for our customers.
• Request and Source quotes from our strategic suppliers, creating base products to enable quick quotes.
• Targeted account activity, Warm Calling – in line with strategic plan as agreed with Chief Revenue Officer.
• Spotting and acting on upsell, cross-sell, and consolidation of opportunities.
• Participate in and following up of all marketing activity and vendor campaigns.
• Be familiar with the Climb Systems, keep databases up-to-date and engage in product, systems and skills training and development as required