Account Manager

at  Close Brothers Group

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Motor Finance (CBMF) team where you will grow, maintain and develop a dealer landscape, within the Darlington areas, to sell Motor Finance products associated with CBMF.
Being an Account Manager at CBMF means you will act as a trusted advisor through building long lasting relationships with independent and franchise car, LCV and/or motorcycle dealer partners.

RELATIONSHIP MANAGEMENT:

• Maximise relationships with Dealer Partners by understanding their key objectives and business to ultimately realise value for mutual benefits.
• Ensure a mix of sales activity and commercial targets are achieved monthly and quarterly, to deliver timely and consistent revenue that looks to win, maintain and grow territory revenues against expectation.
• Ensure Dealer Partners perform to margin quality and efficiency targets.
• Manage the Dealer Partner relationship and expectations and keep them engaged, informed and updated.
• Supporting Dealer Partners to set and achieve business and forecourt objectives.
• Ensure territory is managed with a ‘partner first’ focus, seeking to meet and exceed external Dealer Partner performance standards, whilst meeting internal SLA requirements
• Identify risks against expected revenues early and take appropriate actions to mitigate.
• Utilise relationships and knowledge of Dealer Partners to foster growth and portfolio development opportunities.
• Educate Dealer Partners to ensure understanding of the types of proposals CBMF will accept and the information needed to process loans effectively.
• Utilise and demonstrate the “Close way of selling” when interacting with dealer partners.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE / ARE:

• Proven track record in Account Management within the Motor/Automotive Industry.
• Knowledge of regulations relating to compliance, money laundering, AML, CCD, CCA, FCA.
• Strategic use of a CRM system (ideally SalesForce.com) to plan and manage a geographical region.
• Experience of using advanced selling methodology within a sales process.
• Understanding of Sales processes with expertise in advanced selling.
  We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.

ABOUT US

For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers