Account Manager

at  Colt Technology Services

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

SKILLS & EXPERIENCE:

• Entry/Intermediate level sales position
• Requires limited sales/marketing experience but some administrative/technical experience
• Success in qualifying opportunities involving multiple key decision makers
• Able to build and maintain lasting relationships with customers
• Strong written communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Numerical and analytical skills
• Well organized and structure dealing with complex and high-volume requests/tasks
• Good listener and negotiator
• Strong ownership
• Resilient and solution driven
• Willing to go the „Extra mile“ to win , having a sales driven personalityEager to learn

QUALIFICATIONS:

• Languages: Advanced English is mandatory

WHY WE NEED THIS ROLE:

• Managing a large portfolio of small and medium business customers (Enterprise & Strategic Alliances), maintaining and/or growing revenue and share of wallet
• Reactive and proactive selling the full Voice & Network product portfolio and achieving sales quotas
• Develop and maintain long-term relationship with the customer
• Managing existing portfolio and protect contracts (churn & renewals)
• Identify and win Sales Opportunities

WHAT YOU WILL DO:

• Prospection and reactive/proactive upselling/ cross sell
• Forecast and track key account metrics
• Achieve defined company churn targets through retention activities
• Achieve/overachieve personal booking and revenue targets
• Serve as lead contact for all account management matters
• Negotiation and close contracts in order to maximise profits and increase revenue base
• Develop relationships with customer stakeholders and executive
• Digital management through campaigns and digital tools (if applicable)