Account Manager CSM

at  DiliTrust

READY TO BE PART OF THE LEGAL TECH REVOLUTION?

As the leading SaaS publisher in Europe, Dilitrust is transforming legal departments worldwide with cutting-edge technology.
Our Impact: From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success. We are pleased to provide daily support to 2,400 customers in 64 countries, with a 80% of them being Cac 40 companies.
Our Ambition: To be the first French legal tech to achieve Unicorn status, with a valuation surpassing €1 billion.
Our Recognition: Dilitrust has been recognized for offering a positive and stimulating work environment. We are proud to have been awarded the “Happy at Work” and “Tech at Work” label since 2019.

As an Senior Account Manager, you will meet senior executives of multinational corporations and mid-sized companies in the private and public sectors. You will work closely with CEOs, Board members and management teams to drive and grow key client relationships. You will act as a product expert and be the voice of the customer internally with our sales, development and marketing teams.

As part of your missions:

• Building relationships with a portfolio of key clients
• Managing contract renewals
• Identifying and acting on upsell and cross-sell opportunities to meet targets
• Acting as a consultant on the product and and accompanying clients using the products
• Monitoring KPIs for business cases and product use