Account Manager

at  Dynamic Connections

WHO ARE WE?

Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for our customers. Dynamic Connection creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of our customer’s products. Our consistent service and communication make us an extension of our customers, and provides them with a seamless, stress-free transportation experience.
At Dynamic Connections, we treat our employees like we treat our customers – with honesty, integrity, and respect. We enjoy working together and making sure everyday counts. We love doing team building activities like, paint nights, axe throwing, intramural sports, potlucks and more. We have a positive, transparent, and entrepreneurial culture. Your success is our success.

WHO ARE WE LOOKING FOR?

We tackle complex logistics challenges while trying to simplify the lives of our customers; as an Account Manager you are at the centre of creating and developing solutions.
As an Account Manager, you’ll join a large operations team who provide dedicated support to our portfolio of customers. Day to day, you will be responsible for tracking shipments for customers, pricing and quoting shipments, dispatching logistics service providers, and providing customers with a best-in-class customer experience. Transportation is a fast-paced environment; things change quickly in our world, so we look for individuals who thrive on customer success and love an opportunity to tackle problem solving…head-on!
If you are competitive, hardworking, and an enthusiastic person who is looking for a challenging and upbeat work environment, then we want you.

• Ability to work in a fast-paced environment where work is time sensitive in nature
• Good judgement and strong problem-solving skills
• Experience in a customer facing role, your customers are important to you
• Exceptional communication skills; you will build customer relationships and ensure customer needs are heard and delivered upon
• Strong computer skills and proficiency with Microsoft Office Suite

Bonus Points if you have:

• Experience in the logistics or transportation industry

To be successful in this role, you are:

• Exceptional attention to detail. This is your most important quality; you catch errors and discrepancies…better yet, you find them before they become mistakes!
• High energy – like us, you’re always on and working at a fast pace. This is a fast moving industry and our workplace is equally fast-paced. We are deadline driven since logistics is time sensitive.
• Self-Starting – you don’t need or want anyone watching over you and motivating you, as you’re self-motivated, every day, to the best that you can be.
• Highly collaborative – you’re always looking for ways that you can help your teammates be successful and ensure success for our customers.
• Relationship builders – you care about your customers, and that will come across in all of your interactions. You’ll foster strong and long-term relationships with them by treating their business like your own business.