Account Manager

at  Elliptic

THE IMPACT YOU WILL HAVE:

You will join our global Revenue team, and champion uncovering and developing new commercial opportunities within our base of existing customers. As an Account Manager, you will be responsible for managing a nominated list of customers, based in the EMEA region. In this important and strategic role, you will play a major part in the buying journey to ensure our customers are successful using Elliptic blockchain analytics solutions, and in building and growing the size of our accounts.
Your core deliverable will be achieving a net account retention rate as well as account upsell targets.
In addition, you will take the lead in onboarding and training our customers in using the product to enhance the customer experience and improve satisfaction. This is an exciting opportunity for an experienced individual looking for a role where you can make an impact not just on the company you work for but also in an emerging technology sector. Fascinating and challenging work is the norm - working at Elliptic is never boring!

WHAT YOU’LL DO:

• Meet and exceed quarterly and annual upsell targets for your region and accounts
• Develop and maintain high quality account plans to achieve retention and upsell targets within your accounts
• Lead the end-to-end sales process for upsell opportunities in your accounts including pitches, demos & contract negotiation
• Onboard new customers, ensuring they meet their goals
• Be our customer’s champion and collaborate cross-functionally to deliver a great customer experience
• Share feedback from the field that contributes to our product roadmap