Account Manager, Endoscopy

at  Boston Scientific Corporation

ABOUT THE ROLE

The Account Manager (AM) provides day to day account management and clinical product support and education for the assigned accounts at a territory or regional level. Work is driven by the AM’s setting objectives to leverage opportunities to drive sales growth for their (Endo Bariatric, Legacy) product portfolio, in conjunction with their manager and in line with Boston Scientific (BSC) Endoscopy divisional strategy. For some specific procedures the AM will provide product use training and advice, according to the Directions For Use (DFU), during a procedure. The AM is responsible for sales contract compliance and delivering the target sales revenue, availability of BSC products at account level, identifying/selling the next cases and providing product training and education at an account level.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Supported by National Sales Manager (NSM) in strategic accounts, the AM contributes to the development of annual strategic plan by providing the Sales Manager, Business Unit Lead and Marketing with detailed business intelligence for accounts in scope (e.g., market size and potential, market / products trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Supports National Sales Managers (NSM) in understanding each account’s unmet needs and expectations, to facilitate an account strategy and execution of product developments and launches.
• Support of medical personnel and field staff during procedures after careful training according to the DFU and sells the next case for BSC Endo bariatric and Legacy endoscopy product range.
• AM is the first point of contact for healthcare professionals.
• Identifies, manages, and reports to the NSM the sales opportunity deriving from clinical support; consequently, supporting in clinical selling based on clinical support information provided.
• Provides education and training support for external customers and end users and internally for BSC colleagues, as appropriate.
• Maintains market share at BSC accounts by delivering excellent product in-servicing, evaluations, and continuous procedural education.
• Attends and actively participates in customer, company and industry sponsored events and meetings, with a strategic and productivity mindset.
• Leads on sales opportunities in non-strategic accounts and collaborates closely with their NSM team partner for sales opportunities in Strategic accounts. Gathers and shares information about next tenders and negotiation opportunities.
• Develops and implements a proactive plan that involves all supporting functions as relevant with NSM and other account team members, to continually enhance the quality of service to customers.
• Performs procedural training, provides clinical support and therapy development, and consequently manages clinical evaluation, with NSM commercial support, to deliver excellent product in-servicing and product evaluations and ultimately secure BSC market share.
• Performs periodic updates with respective Sales Force and Commercial Contracting organisation.