Account Manager, Endoscopy (Central and North London)

at  Boston Scientific Corporation

DIVERSITY - INNOVATION - CARING - GLOBAL COLLABORATION - WINNING SPIRIT - HIGH PERFORMANCE

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the Role
The role of the Account Manager (AM) is to manage the end-to-end clinical sales process for specific customer segments by identifying commercial opportunities in the region, managing account planning across the customer base and driving the execution of regional and local sales strategies. The purpose of the AM position is to drive business growth, broadening BSC’s market share, as well as securing product positioning and ensuring market penetration, focusing commercial activity on both clinical and economic stakeholders.
This remote field-based role is part of the Endoscopy team and requires daily travel to support clients in Central and North London.

Your responsibilities will include:

• Contributes to the development of the annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts.
• Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional targets.
• Develops the stakeholder map, defines touchpoints and action plans for each of them and ensures account information are timely updated into systems.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
• Supports clinical colleagues in identifying and managing sales opportunities deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities.
• Plans and prepares tender / proposal based on account situation and understanding.
• Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT.
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process delivery.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.

What are we looking for in you:

• A degree qualification within a relevant scientific subject is beneficial; however, not a requirement.
• Proven industry experience within clinical commercial sales and case support for medical devices. Experience with endoscopy products is beneficial.
• Comfortable working in an acute intervention setting and assisting with relevant procedures.
• Proactive and innovative team member that thrives working autonomously.
• Highly organised with excellent attention to detail.
• Strong communication and strategic commercial skills.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, and can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, dynamic, adaptable, focused and persistent.
• Comfortable working in a remote field-based position and can travel extensively across Central and North London (up to five days per week) as required by workload.
• Holder of an eligible driver’s license for operating a vehicle as required for the role.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Upskilling.
• Mentoring.
• A company with a purposeful mission.
• A permanent position.
• A remote field-based role.

Requisition ID: 589310
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
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• Contributes to the development of the annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts.
• Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional targets.
• Develops the stakeholder map, defines touchpoints and action plans for each of them and ensures account information are timely updated into systems.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
• Supports clinical colleagues in identifying and managing sales opportunities deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities.
• Plans and prepares tender / proposal based on account situation and understanding.
• Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT.
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process delivery.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles