Account Manager Energy

at  SoftwareONE

Job Function: Sales The role:
Join our sales team! We are eager to learn more about you and explore how, by working together, we can form an outstanding team.
We are thrilled to announce an opportunity as:

• Develop and maintain strong, lasting relationships with clients, understanding their needs, challenges, and objectives.
• Serve as the primary point of contact for client inquiries, customer concerns, and feedback.
• Take ownership for revenue, profit/loss, and growth targets for assigned client accounts.
• Identify upselling, cross-selling, and contract renewal opportunities, improving the value of SoftwareOne’s offerings for clients.
• Supervise the progress of solution delivery, ensuring client expectations are met or exceeded.
• Proactively identify and address any obstacles or challenges that may arise during implementation.
• Efficiently leverage SoftwareOne’s resources to respond to client inquiries, resolve issues, and deliver valuable services.
• Engage technical guides, consultants, and other relevant teams as needed to support client requirements.
• Continuously assess client accounts to identify expansion opportunities and enhance SoftwareOne’s presence.
• Proactively identify areas for improvement and propose innovative solutions to meet clients’ evolving needs.
• Supervise key performance indicators related to revenue, client satisfaction, and account growth.
• Prepare regular reports and updates for internal customers, highlighting achievements, challenges, and action plans.
  What we need to see from you: