Account Manager - Enterprise Power Solutions

at  Caterpillar

WHAT YOU WILL DO

• Development of effective relationships both internally within the Industrial Power Systems Division and customer teams to ensure an effective partnership is maintained and enhanced.
• Develop and lead the generation of customer account strategies ensuring the Industrial Power Systems Division is best positioned to be the power solution provider of choice.
• Develop and own customer accounts plans, working with supporting Technical Leads to deliver machines to production.
• Lead the development of customer pricing agreements using robust market analysis and commercial judgement.
• Manage the delivery of customer requirements via remote teams using your ability to develop broad business connections, along with an ability to communicate clearly and effectively.
• Provide monthly forecasts and yearly long-term forecast based on customer demand supported by market demand analysis, Sales trends and economic conditions.
• Act as an escalation point for commercial issues such as Product delivery, supply chain issues and customer issue reporting.
• Input customer requirements into future power system New Product Introduction programmes.

TOP CANDIDATES MAY ALSO DEMONSTRATE SOME OF THE FOLLOWING SKILLS AND EXPERIENCE THROUGH PREVIOUS ROLES:

• Proficient with IPSD business systems and processes
• Knowledge of Industrial and construction business sectors
• Related form of Business or Engineering degree
• Trained in problem solving / project management techniques such as 6 Sigma.
• Excellent team working skills and the ability to successfully work and build relationships across diverse Global teams
• High levels of initiative, leadership and good judgement