Account Manager

at  Everguard

Everguard Fire Equipment Inc. (Everguard) is a multi-industry fire and life safety services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection, and testing services and 24/7/365 support. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our principles of Accountability, Continuous Improvement and Teamwork. We love what we do, and we are always seeking enthusiastic talent to join our team.
We have immediate opening in our Western Region operations for an Account Manager. This role will be based in Kamloops, B.C., with the expectation of travel within the Western Region including Saskatchewan.

Being a part of our team, you will be able to experience many of the benefits below.

• Competitive Wages
• Commission Structure
• Comprehensive Health, Dental and Insurance Programs
• Employee and Family Assistance Program
• Employer Matching Retirement Savings and Financial Planning Support
• Paid Time Off (including Flex Time and a Variety of Observed Holidays)
• Flexible Scheduling
• Paid Training and Development Opportunities, and much more!

As our Account Manager, you will be responsible for a wide variety of duties including identifying and securing sales and service opportunities in the Western Canadian region. Your daily and/or weekly schedule would typically consist of the following duties:

• Hunting for business through company lead follow-ups, existing customer history, tender sites, current events, and history of Industry contacts.
• Traveling to customer locations to maintain and strengthen relationships and identify their unique requirements and potential solutions.
• Working in conjunction with inside sales staff and technical support teams to ensure prompt and accurate quotes are submitted.
• Developing sales plans and reports to manage and report on sales activities and progress.
• Ensuring CRM tools are updated and reviewed.
• Taking part in any related training or certification courses.
• Reviewing information from suppliers on new or updated products.
• Staying up to date on NFPA, ULC and other local, national, codes and standards.
• Keeping up on Industry news and highlights.
• Participating in industry related trade shows and events to promote our products, services, and solutions.
• Ensuring safe work practices are followed safety leadership is demonstrated in all aspects of the job.
• Supporting other team members including administrative, operational, and field staff, in the safe, efficient delivery of superior service to our clients.

Who we are looking for is a teammate that is:

• Highly motivated and focused, using their previous experience and industry knowledge to meet and exceed sales targets
• Attentive to the building relationships, both with current clients and new relationships in the industry.
• Comfortable communicating in a variety of situations whether it be on a job site, in a Teams call, presenting a product or at a trade show booth.
• Client focused with an emphasis on customer service that is etched into their work ethic
• Attentive to details in every aspect of the job from their technical knowledge to their use of CRM tools, and their sales pipeline management.
• Adaptable. Things can change quickly, and they don’t sweat the small stuff.
• A team player who has no issues lending a hand or asking for one.
• Keenly interested and experienced in fire and life safety services industry.
• Connected to market, competitor, and customer trends.

They must also possess the following experience and/or training credentials:

• Experience in the fire and life safety services industry complimented by completion of a technical diploma in fire, safety or related field.
• Relevant experience in technical product sales or related sales (or business development) of product/service-based solutions.
• Knowledge of NFPA, ULC and other local, national, codes and standards.
• Familiarity with computerized ERP and CRM systems would be an asset.
• Valid drivers license.
• NOTE: All combinations of education and experience will be considered.
• NOTE: Candidates who advance through the hiring process will be required to submit a current Certificate of Conduct.

The base compensation for this position would vary on the level of skills and experience the candidate brings.
If you are excited by the opportunity to contribute to a highly successful and growing company and interested in being part of a dynamic team, we want to hear from you.
We embrace diversity across all our operations and foster a respectful and inclusive work environment. Individuals that represent a variety of backgrounds, perspectives and skills are encouraged to apply

• Hunting for business through company lead follow-ups, existing customer history, tender sites, current events, and history of Industry contacts.
• Traveling to customer locations to maintain and strengthen relationships and identify their unique requirements and potential solutions.
• Working in conjunction with inside sales staff and technical support teams to ensure prompt and accurate quotes are submitted.
• Developing sales plans and reports to manage and report on sales activities and progress.
• Ensuring CRM tools are updated and reviewed.
• Taking part in any related training or certification courses.
• Reviewing information from suppliers on new or updated products.
• Staying up to date on NFPA, ULC and other local, national, codes and standards.
• Keeping up on Industry news and highlights.
• Participating in industry related trade shows and events to promote our products, services, and solutions.
• Ensuring safe work practices are followed safety leadership is demonstrated in all aspects of the job.
• Supporting other team members including administrative, operational, and field staff, in the safe, efficient delivery of superior service to our clients