Account Manager

at  EXPERIAN

ABOUT US, BUT WE’LL BE BRIEF

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, experienced people, and new ideas to help all our clients maximize every opportunity.
Job Description
We need an Account Manager to manage, grow, and retain our business relationships with. You will be assigned a territory and will be responsible for managing, retaining, and expanding our account base. You will be reporting directly to the VP of Sales of Experian Partner Solutions.

KNOWLEDGE, EXPERIENCE & QUALIFICATIONS:

• Bachelor’s Degree or equivalent experience
• 5 year of sales, account management
• Solid B2B Experience
• Experience solving complex customer problems with positive outcomes.
• V-suite level servicing and contract negotiation experience
• Demonstrated experience and comfort in managing senior level client relationships.
• Familiarity with Salesforce (or similar CRM)
• Experience with sales or account management methodology.
• Experience establishing communication and engagement with prospects
• Background in sales or account management success
• Proficient with standard CRM’s
• Ability to travel when needed.
  Additional Information

KEY RESPONSIBILITIES

• Develops strong relationships with existing clients by researching and understanding their business needs, responding to client concerns and problems, and acting as the liaison between the client and internal departments.
• You are responsible for the effective management and servicing of existing customers including the development and growth of accounts to optimize profits.
• Responsible for key accounts management and development of strategic.
• Research client needs and determines how to bundle products to meet client requirements. Informs and educates clients on new and existing projects. Utilizes product experts as a resource.
• Generates new business within existing relationships by up-selling and cross-selling other product categories.
• You are also responsible for realizing the committed revenue targets.
• Retain accounts by negotiating contract renewals.
• Onboard new clients.
• Present additional Experian product offerings.
• Collect and present voice of customer feedback to product team for product improvement opportunities.
• Collaborate and team with peers, including internal and external business partners.
• Other projects or matters may assign to support revenue targets in futures.
  Qualifications