Account Manager - Financial Negotiator

at  ClearOne Advantange

JOB DESCRIPTION:

Credit Negotiators will work in a fast paced, performance-based environment. We are looking for high-energy, individuals to join our growing Credit Negotiator Account Management team. As a Credit Negotiator you will be responsible for calling creditors to negotiate settlement opportunities on behalf of our clients. Clients are already enrolled - there is no cold calling! You work as the middleman, responsible for negotiating our existing clients accounts, acting more as a Liaison. Negotiators will be responsible for prioritizing day to day tasks to maximize production.
We are seeking goal driven, competitive and self-motivated team members who want to work as a consultant within the financial services industry.

QUALIFICATIONS:

• Bachelor’s degree or equivalent preferred, not required
• Ability to successfully multi-task, work in fast-paced environment and manage accounts
• Must be computer literate with the ability to input and retrieve data from CRM systems
• Ability to write professional and informative email correspondence
• Establish and maintain strong working relationships with internal and external clientele
• Must be proficient in Microsoft Word, Excel and Outlook
• Proven track record of maintaining, prospecting, and developing an account base

• Negotiating the designated minimum settlements
• Proper calculation of settlement payments
• Developing an expansive network of creditor contacts to aid in settlement
• Actively working settlements and execute orders using the company’s central database
• Making outbound and answering inbound calls between clients and creditors
• Responsible for overcoming objections when needed
• Works from the established Negotiations queue to settle client debts
• Responds to all questions and inquiries using procedures that fall within established quality control points and Standard Operating Procedures (SOP’s)
• Applies critical thinking skills to determine appropriate solutions while overcoming obstacles to improve settlement rates
• Provide customers with accurate information regarding their financial analysis
• Maintaining a consultative relationship with the customer throughout the process