Account Manager - (Fixed Term until March 2026)

at  Energy Systems Catapult

Salary : £45,000 -£50,000 per annum FTE + Benefits
Status: Fixed Term until March 2026 /Full-time preferable (requests for part-time/flexible working arrangements are welcome)

ABOUT US

Energy Systems Catapult is an independent research and technology organisation. Our mission is to accelerate Net Zero energy innovation.
Launched in 2015 by Innovate UK, the Catapult has built a team of more than 250 people, with a range of technical, engineering, consumer, commercial, incubation, digital and policy expertise. They draw on sector-leading test facilities, modelling tools, and data collected from our back catalogue of more than 500 research projects.
We use that ‘whole energy’ system capability to support innovative companies - small and large – to test, trial and scale their new products and services. Our impact comes when those innovators attract new customers, new investment and new grants so they can thrive in the future energy system.
Based in Birmingham, Energy Systems Catapult is part of a network of nine, world-leading technology and innovation centres, established by Innovate UK. The Catapult Network fosters collaboration between industry, government, research organisations, academia, and many others to transform great ideas into valuable products and services.
We believe that innovation often stems from connecting different areas and ideas, and that working together in person can be an important enabler for that. We therefore expect people to be in the Birmingham office ~40 days/year (roughly one day per week).

HOW WE WILL USE YOUR PERSONAL DATA

We will use the personal data we collect about you to:
Assess your skills, qualifications and suitability for the role;
Carry out background and reference checks, where applicable;
Communicate with you about the recruitment process;
Keep records relating to our hiring processes;
Manage recruitment related activities, which includes setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes;
Comply with legal or regulatory requirements.
We will also use information about any disability you may have to consider whether we need to provide appropriate adjustments during the recruitment process.
Such processing is lawful as it is necessary for our legitimate purpose in seeking to attract, evaluate, and select applicants for employment.

KEY RESPONSIBILITIES:

• Client Relationship Management: identify, develop and maintain strategic relationships with key stakeholders in client organisations, specifically within the UK NHS and healthcare sector. Including working with NHS procurement & commissioning teams to ensure referrals can be made by frontline clinical staff to patients.
• Account Development: Identify growth opportunities within new and assigned accounts (primarily NHS trusts), developing account plans to enhance service delivery and ensure client satisfaction.
• Commercials: Manage contract negotiations, onboard accounts, manage performance and renewals, ensuring all client agreements are up-to-date and beneficial for both parties.
• Market Analysis: Stay informed about industry trends, NHS policies, and competitor activities to provide strategic insights that contribute to business development.
• Performance Reporting: Monitor account performance metrics and provide regular reporting to clients and management, identifying areas for improvement and celebrating successes.
• Networking: Represent the company at industry events, conferences, and seminars to build relationships and promote our services.
• Project Coordination: Work collaboratively with internal teams to ensure timely delivery of services and products, addressing any issues or concerns that may arise.
  You will be working very closely with the Catapult’s Product and business development teams and external supply chain partners. Other duties may be required to be conducted to support the sales and marketing teams such as attendance at demos or conferences and events.

PURPOSE OF THE PRIVACY STATEMENT

The purpose of this Privacy Statement is to make you aware of how and why your personal data will be used during any recruitment process and how long it will usually be retained for. This statement provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).
In the recruitment process we, Energy Systems Catapult Limited, are a “Data Controller”. This means that we are responsible for deciding how we hold and use personal data about you.
The Energy Systems Catapult Limited is located at Cannon House 7th Floor, 18 Priory Queensway, Birmingham, West Midlands, England, B4 6BS and can be contacted by email at: dataprotectionoffice@es.catapult.org.uk.