Account Manager

at  Global Radio Services

JOB DESCRIPTION

Account Director (Audio)

REPORTING OF THE ROLE

This role reports to Regional Sales Manager - Audio

RESPONSIBILITIES OF THE ROLE

• Maintain and grow existing client revenue with a clear quarterly plan.
• Understand the needs of your clients to identify the best possible marketing solutions, improving value and driving profitable yields.
• Achieve the weekly face to face meeting KPIs, recorded accurately in Salesforce.
• Be proactive in Salesforce management daily - Pipeline / forecasting.
• Accurately forecast across your marketplace.
• Excellent internal relationships to work with our Creative Solutions team to produce compelling and innovative solutions for large revenue orders.
• Establish a clear growth/value plan that outlines a strategic approach.
• Build an annual revenue plan that reflects each of your clients objectives and review monthly.
• Deliver exceptional customer service, building customer relationships to gain continuous business and referrals.
• Be able to effectively plan and book a campaign in our systems
• Be an expert in understanding Global’s full suite of products and how they can help clients achieve their campaign objectives.
• Adhere to credit policy at all times and ensure discounting is kept to an absolute minimum.
• Invest in self-development, attend all relevant training opportunities, and look to progress to being a people manager of the future
• Actively stay on top of all internal communications such as Workplace, The Catch Up & Digital Bytes.
• Assist in mentoring and coaching Account Managers across our teams as required
• Ability to effectively deputise for the Regional Sales Manager