Account Manager, Group Travel Insurance

at  Manulife

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

THE OPPORTUNITY

We are seeking a bilingual experienced and motivated Account Manager to oversee the group travel insurance portfolio.
The ideal candidate will have a strong background in sales, account management and the group insurance industry, with a focus on travel insurance products.
This role requires excellent communication skills, the ability to build and maintain client relationships, and a deep understanding of the group insurance industry.

Responsibilities:

• Develop and maintain relationships with group-travel insurance clients, including TPA’s, Group Insurance Consulting Firms, Group Insurance Brokers and large Associations/Affinity Groups.
• Identify new business opportunities and work to expand the group-travel insurance portfolio.
• Collaborate with internal teams to ensure clients’ needs are being met and to provide exceptional customer service.
• Analyze market trends and competitor offerings to develop sales strategies and meet revenue targets.
• Provide training and support to clients on group-travel insurance products and services.
• Prepare and present regular reports on sales performance, client feedback, and market analysis.

Qualifications:

• Bachelor’s degree in business, marketing or related experience
• 3+ years of experience in sales, account management, or group insurance, with a focus on travel insurance an asset.
• Fluency in both French and English will be a strong asset
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proven track record of meeting and exceeding sales targets.
• Knowledge of various group insurance products and arrangements and industry trends.
• Ability to travel as needed to meet with clients and attend industry events.

• Develop and maintain relationships with group-travel insurance clients, including TPA’s, Group Insurance Consulting Firms, Group Insurance Brokers and large Associations/Affinity Groups.
• Identify new business opportunities and work to expand the group-travel insurance portfolio.
• Collaborate with internal teams to ensure clients’ needs are being met and to provide exceptional customer service.
• Analyze market trends and competitor offerings to develop sales strategies and meet revenue targets.
• Provide training and support to clients on group-travel insurance products and services.
• Prepare and present regular reports on sales performance, client feedback, and market analysis