Account Manager - Hotel

at  Meubles Foliot Foliot Furniture

WHO WE ARE

Foliot Furniture is a dynamic and successful company in the North American furniture industry. The company’s mission is to design and manufacture top-quality furniture while creating a harmonious environment for its customers, employees and local communities. Founded on sound values, the company relies on participative management, high-performance engineering and sustainable development to foster economic growth and employee fulfillment.
The company’s head office operates plants in Saint-Jérôme, Mirabel (Canada) and Las Vegas (USA).
Are you stimulated by daily challenges, teamwork and a constantly evolving environment? Are you interested in developing your skills? Join Foliot Furniture and “Embark on history!”

REQUIREMENTS

• College diploma (DEC) ;
• 3 to 5 years’ experience in a similar role;
• Bilingualism mandatory (English will be tested during our recruitment process);
• Excellent communication and writing skills;
• Professional attitude and resourcefulness;
• Excellent management of priorities;
• Versatility, attention to detail and ability to manage several files at once;
• Ability to manage several projects simultaneously and work under pressure;
• Ability to work in a constantly changing environment;
• Excellent computer skills;
• Knowledge of SAP would be an asset;
• Ability to look back and willingness to improve;
• Strong logical sense.

• Gather relevant information from the customer to coordinate the project;
• Respond to customer queries;
• Be the point of reference for all internal departments regarding customer requests;
• Advise customers on best practices;
• Coordinate project delivery and installation;
• Manage service calls and after-sales service;
• Keep internal software information up to date for each project;
• Work closely with representatives and internal team.