Account Manager

at  Impero

HELLO, WE’RE IMPERO

We’re an independent, award-winning creative agency.
We work with high-profile, global brands such as George at ASDA, Estee Lauder, Chivas, Jameson, Absolut, Aspall Cyder, Loop earplugs and a bunch of others.
We’re pretty good at what we do. We’ve been nominated for two Agency of The Year(s) including The Drum DADI Agency of the Year in 2022. We were also shortlisted as Campaign Independent Agency of the Year and have been named Campaign Best Places to Work. We were awarded a Silver Arrow at the British Arrows Awards and are Campaign’s 2022 Global Integrated Agency of the Year.
This year we have our sights set on a D&AD and/or Cannes Lion.
There are about 40 of us, but that number grows all the time because we’re still young, ambitious and do great work.
We’re also 70% female with a 50/50 gender split on the senior team. We proudly have 100% pay parity, and it kind of annoys us that we even have to mention that as something unique within this industry.
We don’t like the ‘Old Guard’ of advertising. This is an agency that uses passion, ingenuity, and an anything-is-possible attitude to deliver work across all kinds of platforms. It’s one of the reasons why working here is a hell of a lot of fun. Everything’s to play for.
We gladly do things differently. We‘re super ambitious, honest and always deliver.
Not surprisingly, this is a growing agency, so we’re looking for a Junior Strategist who wants to be part of and help drive that growth.

As an Account Manager within one of our Client Leadership teams, you will be responsible for the day-to-day running of your accounts, including relationship building with Brand Managers, end-to-end campaign management, and strategic and/or creative development of accounts.
You will support your Account Director in managing key clients, pushing the agency to produce great work, delivering our projects with faultless delivery and ultimately bringing your clients and brands, fame and glory.

This will include:

• Being the day-to-day point of contact for your clients, maintaining a consistent and positive relationship.
• Respond to briefs for new projects, engaging relevant agency departments as required, and moving these forward into production.
• Be the brand guardian for your clients within Impero. Know that brand inside and out, keep up to date with their challenges, and maintain high standards of creative work.
• Partnering with Project Management to ensure your projects are running on time and to budget, including resource management, writing Scope of Work documents, and managing client expectations on budget and timeline.
• Assist with managing the revenue pipeline for your clients, including invoicing and purchase order management.
• Participate in new business activities as required.

You will be assessed against three key performance indicators:

• Be considered a valued partner by your clients at a Brand Manager level
• Deliver projects faultlessly, on time and profitably
• Build strong relationships internally, earning 80% positive peer feedback during reviews.