Account Manager in Air Industry-Ground Handling

at  DBD Communications Management Consultancy Ltd

Account Manager
£35K + Bonus
(Air Industry-Ground Handling)
Description:
dBD Communications is looking for a highly motivated individual, responsible for achieving targets, and goals and prospecting new accounts for the overall sales strategies responsible for multiple clients’ accounts in various locations (Mainly Air Industry-Ground Handling). This is a customer-facing role, with frequent travel both domestically and internationally, mainly internationally. Interactions will be via the telephone, video call, as well as on-site meetings or visiting customer premises.

Job Description:

• Targeting and supporting end-user clients who have communication needs for day-to-day operations.
• Prospecting, presenting, proposing, and closing new enterprise accounts to support the overall
• Building a pipeline of new end-user client’s opportunities by hunting and securing meetings for new end-user opportunities
• Strategic selling experience is required with the ability to understand our systems and provide in-depth knowledge of how the technology is aligned to achieve business goals and overcome organizational challenges our clients have.
• Finding, creating, building, and maintaining relationships with relevant levels in the organisation focusing on the strategic nature of the relationship
• Responsible for managing all facets of the relationship with named or large key accounts and ensuring revenue goals are being met.
• Developing opportunities across the dBD portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build rapport and nurturing relationships.
• Capture requirements and functionality scope during initial contact with the client to match an off-the-shelf product or to begin the design phase with the internal engineering team.
• Effectively manage changes and escalations
• Assist with regular monthly reports on sales progress; leads, bid to win, call campaign results, sales results, and major opportunities.
• Record customer specifics within an automated system and set follow-up parameters; order probability, timeframe, and follow-up actions/timeframes.
• Liaise with internal technical lead to support the team and customer requests
• Complete targeted call campaigns.
• Collaborate with Marketing to enhance potential sales
• Collate industry knowledge and communicate to business
• Provide market intelligence on competitor activity in customer domains
• Highlight opportunities and lead generation to the business for new markets
• Updating and maintaining CRM for all BD and sales activity
• Ensuring customer purchase orders received and processed correctly throughout the business
• Support accounts department with payments issues when required.

Base Location: Basildon, UK

EDUCATION AND EXPERIENCE

• 5+ years of direct selling experience covering large enterprise organizations
• Must have experience and familiarity with video conferencing and advanced audio/video solutions
• Ability to work Independently and with a team
• Strong oral and written communication skills required.
• Possess a hunter mentality with the ability to manage and grow enterprise accounts
• Has existing end user client relationships in assigned geographical setting
• Work occasional non-standard hours with overseas clients
• Experience selling Systems Solutions
• Strong negotiation and closing skills.
• Proven solution selling and presentation abilities.
• Excellent client interfacing and customer-focused approach
• Will have an established presence and good reputation on social media including LinkedIn.
• Ability to use creative ideas and methods to penetrate new accounts and create new opportunities.
• Excellent relationship building skills with customers.
• Preferred experience in Air Industry, ground handling

Please refer the Job description for details