Account Manager (Inside Sales) Fluent in Dutch and French

at  OPENLANE Europe

Who is OPENLANE Europe?
OPENLANE Europe was founded in Belgium in 2004 and has offices in 5 European countries (Belgium, Italy, Netherlands, Germany, France) and the UK. Today, the headquarters of OPENLANE Europe are still located in Belgium (Tienen).
After the acquisition in 2019 by OPENLANE Inc (NYSE KAR), a worldwide market leader of remarketing and technology solutions for used vehicles, we became part of an even bigger group with a Mission Statement to “Make Used Car Wholesale Easy”. This is a promise to our customers, who can experience operational excellence when working with us.
In a rapidly growing and evolving company like OPENLANE we are looking for dedicated people, who can make the difference in our growth scenario and have PRIDE in the company that they work for. We have a team of passionate people who respect each other, are integer, inclusive and who take ownership. Our OPENLANE people call our culture “family and result-driven” and like the flexibility and possibilities for internal mobility and career progression.
What are we looking for?
We are seeking a highly motivated Inside Sales Account Manager to join our dynamic sales team. The successful candidate will play a key role in recruiting professional buyers and sellers, nurturing existing business relationships, and driving growth throughout the customer lifecycle. This role involves both hunting for new business opportunities and farming existing accounts, with a focus on meeting and exceeding sales targets at the individual, team, and company levels.

• Day-to-day onboarding, nurturing and winning back customers
• Recruit new traders and dealers (not registered yet) from incoming calls or pre-assigned database by the Manager
• Keep a good collaboration and smooth, professional transfer of the highest segment of customers to field sales in line with the conditions and markets defined
• Nurture the business relationships of the existing customers in your portfolio and help them develop and grow their business with us
• Win back customers who stopped working with us understanding the reasons behind and acting / reporting them further to the manager
• Demo on sales solutions for buyers and sellers
• Call Campaigns towards new and existing customers (launch of new solutions, products and services)
• Work towards reaching and overreaching sales targets
• Follow up and report on your responsible territory (market) information which could boost sales and OPENLANE’s market share
• Yearly customer visits for a selected group accompanies by one of the commercial managers
• Smile each day and keep up the positive vibe towards our customers and within our team and company (in line with our company’s value)

Who are you?

• 1-3 years of experience in inside sales, tele sales, or a similar role.
• Strong sales and negotiation skills with the ability to effectively manage and close deals.
• Excellent verbal and written communication skills, with the ability to articulate ideas and build rapport with clients.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• A positive attitude and a good sense of humor can take you a long way