Account Manager

at  IPG Health

BASIC INFORMATION

Location
GBR London 135 Bishopsgate
Posted Date
14-Nov-2024
Agency
McCann Health London
Department
Regional Management
Job Number
42274
Job Type
Regular
Posting Locations
United Kingdom - London, England
Work Arrangement
Regular - Fully-Remote, Regular - Hybrid, Regular - In-Office

WHO WE ARE

We are part of Interpublic Group (IPG), one of the ‘big four’ global communications holding companies. McCann Health is world’s most connected community of healthcare experts, part of McCann Worldgroup, united by one vision: to help our client’s brands and businesses play a meaningful role in people’s lives.
McCann Health is one of the largest and most awarded health networks in Europe. Through combining the power of Science, Creativity and Strategy together we strive to integrate advertising, design, relationship and digital marketing, shopper experience and production to deliver best-in-class strategic and creative services to some of the world’s top as well as emerging health and wellness brands. As McCann Health we are proud to be #1 awarded network for creative globally, including the prestigious Health Network of the Year at Cannes Lions for two years running.
No matter the pursuit or practice, the continent or country, all of us are guided by McCann’s founding philosophy, Truth Well Told. It’s a deep, century-long legacy that drives us in our relentless pursuit of strategic and creative excellence, and one that we are also continuously reinventing in order to master today’s ever-evolving healthcare communications landscape. We believe our mission truly matters and that Truth Well Told saves lives.
At McCann Health UK we are recognised for our idea-centricity: how every piece of work we produce is founded upon a creative idea first and foremost, before execution or tactical considerations.
Department: Client Services
You will assisting in leading a provision of a superb, proactive service to our clients and deliver work of the highest quality. Working closely with colleagues and other disciplines to deliver strategically sound projects on-time, on budget and in line with our standards and systems. Working closely with Account Director, you will help in the running of the day-to-day activity across accounts and assisting with campaign delivery overall, and taking responsibility for certain, agreed projects.

Client Management & Business Acumen

• Build and maintain excellent relationships with clients: be a lead client point of contact on designated accounts, effectively managing requests through own workload as well as upwards.
• Deal with all requests promptly and in a proactive manner, managing client and internal expectations in terms of speed, delivery and budgets. Manage internal and external resources to ensure the success of your projects.
• Recognise and exploit new business opportunities within existing accounts and start taking a pro-active role in developing and presenting new business pitches and credentials.
• Support and/or prepare written briefs to be shared for input from the Project Manager and Planner, and any other relevant stakeholders, before going out for client sign off.
• Communicate detailed scopes, briefs and timelines to clients, obtaining sign off, ensuring client fully understands process and next steps.
• Effectively manage timelines with client, ensuring any changes to previously agreed deliverables are discussed and agreed with the Project Manager first.
• As necessary, assist Account Executives to schedule client meetings managing relevant diaries accordingly, ensuring relevant agendas and any other associated notes are included.
• Oversee or track all actions in weekly client status meetings, including production of post-meetings contact or status reports, and circulation to the allocated project team.
• Capitalise on your commercial awareness through building and maintaining a solid understanding of the needs, requirements and passions of clients’ businesses and each project being undertaken on designated accounts.
• Strengthen your understanding of how day to day activities and all projects are part of the bigger brand strategy and internal agency strategy, regularly contribute with ideas to include any lessons learnt from researching industry trends.

Please refer the Job description for details