Account Manager

at  Kainos

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.
You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.
At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.
Our vision is to create a world-class business development and marketing capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory.
We do this via an open and supportive environment where colleagues can share information, learn from one another and excel in their own career. With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings.
As an Account Manager in Kainos, you will be responsible for running and developing named accounts which includes account planning, account management execution, business development, delivery, risk & quality assurance, executive reporting, operations of all areas, people allocation and their morale and personal development.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Leading a large client engagement for a services business.
• Leading pre-sales/business development activities and bids.
• Proven track record of planning and implementing successful programmes/projects.
• Highly knowledgeable of the following areas: People, Culture & Talent Development, Finance, planning and evaluation, business development.
• Ability to plan and meet deadlines in accordance with complex, changing or ambiguous business requirements.
• Acting as an ambassador of the brand internally and externally, displaying a professional, credible and positive image and attitude for Kainos.
• Ability to lead, grow and motivate effective teams.
• Innovative and driven in identifying ways to develop new business.

• Setting the direction and plan for named accounts in agreement with the Sector/Regional Leadership Team, regularly reviewing progress against measurable objectives.
• Agreeing the account priorities to achieve the agreed direction.
• Effectively reporting on the direction and progress with Staff, Sector/Regional Leadership Team and client where appropriate.
• Defining and regularly maintaining an account plan to align with agreed account goals and priorities set by the Sector/Regional Leadership team, including sales, revenue and margin quotas.
• Ensuring timely winning and contracting of new business to align with sales and revenue targets, as well as maintaining a smooth staffing profile.
• Developing and adapting the team structure to support your role and account requirements.
• Proactively investigating, understanding and reacting to the specific dynamics of our clients; understanding political, economic and technology trends and implications for the client, all with a view to developing additional business.
• Developing and maintaining a broad number of strong senior relationships to understand their issues and opportunities, utilising senior Kainos staff to gain higher level access.
• Promoting all the Kainos offerings to clients and staff seeking out full Kainos Group opportunities where possible.
• Leading all aspects of the operational running of the accounts including full responsibility for business development, commercial performance, forecasting and cashflow.
• Ability to form and maintain strong relationships at Account level.
• Experience in the delivery of medium-to-large-scale engagements.
• Ensuring successful and referenceable delivery employing sustainable and profitable delivery models in line with the company culture.
• Ensuring risk management and reporting on an ongoing basis with active quality assurance.
• Ensuring clear reporting lines and responsibilities within the team ensuring effective and resilient succession planning.
• Developing of and adherence to Group People strategies to engage, develop, retain and attract the top talent in the market.
• Ensuring Kainos company culture, modelling behaviours and values that exemplify the affiliative company culture are adhered to and maintained.