Account Manager
at Komatsu
Johannesburg, Gauteng, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 06 Nov, 2024 | Not Specified | 08 Aug, 2024 | 2 year(s) or above | Workplace Culture,Open Source,Spin Selling,Computer Science,Value Selling,Mining,Boundaries | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
REQUIRED SKILLS
Education
- Bachelor’s Degree (Mining, Engineering, Computer Science, or other related discipline)
- Post Graduate Degree (MBA, MSc. MEng.) (beneficial)
- SPIN Selling – Huthwaite International (beneficial)
Experience
- Customer Relationship Management – 5 years
- Solution and Value Selling – 5 years
- Open Pit Mining – 2-3 years (beneficial)
- Mining Technology – 2-3 years (beneficial)
- ESG Experience – 2-3 years (beneficial)
Business System Experience
- Microsoft Office Suite
- SalesForce CRM (beneficial)
- Open Source & Cloud Solutions
TRAVEL REQUIREMENTS
Approximately 50%
DESIRED SKILLS
The Company ascribes to a Meritocratic workplace culture, with specific Values and Behaviors that are expected from all employees including:
- Failing Forward Fast – we make decisions based on information at hand, and we learn from incorrect choices
- Coaching Culture – we set mutual goals and priorities, and grow through regular honest feedback
- Pioneering Culture – we see potential and innovate, trying new things and pushing boundaries to overcome challenges
- Proactive Urgency – we are self-motivated seeking out opportunities, jumping in front of issues, while respecting time and deadline
Responsibilities:
JOB PURPOSE
To establish customer relationships based on trust, create roadmaps that deliver value from deployed solutions, and develop a sales pipeline that generates revenue for the business.
JOB DUTIES AND RESPONSIBILITIES
- Safety Leadership
- Prioritise safety above all other responsibilities, upholding the Komatsu Cardinal Safety Rules.
- Commence all internal and external meetings with a Safety Share to create awareness and share information that could benefit others.
- Conduct Hazard and Risk Observations for all on site engagements, captured in the Velocity EHS Management system.
- Report all Hazards, Risks, Near Misses, and Safety incidents in a timely manner, in accordance with Customer requirements, as well as on the Velocity EHS.
- Apply a “Stop Work Order” if an unsafe situation arises that may potentially lead to a safety incident.
- Customer Relationship Management
- Uncover strategic and operational goals and objectives, understand the operating environment, constraints, and key stakeholders for each Customer.
- Establish regular cadence with key Stakeholders at Corporate and the Mine Site, to clearly understand mining challenges, level of influence, decision-making ability, current satisfaction, and future expectations.
- Implement Stakeholder management plans to ensure that formal engagements focus on relationship building, communicating value in use from deployed solutions, and identifying new sales opportunities.
- Business Plan Execution
- Achieve the assigned revenue targets, while maintaining agreed margins.
- Generate new sales leads and grow the sales pipeline to deliver the targets for the current fiscal year, as well as the next fiscal year.
- Achieve the strategic sales objectives designed for the year, per the regional business plan.
- Account Management
- Assume complete Ownership and Responsibility for assigned Customer Accounts, as the key contact within the organisation.
- Maintain accurate, regularly updated Account information including Ownership, Key Contacts, Life of Mine, Mining Fleet and Solutions deployed.
- Develop and maintain detailed Account Plans including Corporate and Mine Site strategy (3-5 years), Strategic Objectives for a rolling 12 months, and targeted Sales gaps.
- Joint development and execution of Customer Roadmaps with clearly defined value initiatives and aftermarket sales for the fiscal period.
- Roadmaps must include Komatsu Distributors and Technology Partners plans for joint Customers.
- Manage Service and Support contracts, implement timely renewals and ensure annual price escalations are executed.
- Aftermarket Sales
- Deliver the assigned Revenue, Margins, Sales Pipeline and Backlog results for the fiscal period.
REQUIREMENT SUMMARY
Min:2.0Max:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Computer Science, Engineering
Proficient
1
Johannesburg, Gauteng, South Africa