Account Manager (Life Sciences) Long Island, NY

at  CBRE

EDUCATION AND EXPERIENCE

• High school diploma or general education degree (GED) required.
• Minimum of four years of related experience and/or training.
• Associates degree or Bachelor’s degree preferred with focus on business, technical or management areas.Prior supervisory experience preferred.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.

FINANCIAL KNOWLEDGE

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

OTHER SKILLS AND ABILITIES

Intermediate skills in Microsoft Office Suite Products and Internet navigation. Experience in working with and managing e-procurement and contracts management platforms.
Strong interpersonal and organizational skills with ability to manage multiple projects simultaneously.
Ability to use work order system.
Working knowledge of architectural, electrical and mechanical systems.

ABOUT THE ROLE:

An Account Manager provides leadership, management, and development of a client account, ensuring both financial and operational commitments are met and exceeded. This leader is the single point of contact for all operational needs for an account up to $2m in maintenance revenue within GWS Local.
An Account Manager is responsible for delivering the full suite of FM services (hard and soft) to key client, working in partnership with all stakeholders to ensure exceptional service is delivered and maintained at all times.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate’s recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company’s values.

THIS IS A 5 DAY A WEEK ON SITE ROLE ON LONG ISLAND.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.