Account Manager - Major Risks

at  Lockton Inc

Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities

ACCOUNT MANAGER - MULTINATIONAL MAJOR RISKS

Since its foundation in 1966 Lockton has grown to become the world’s largest privately owned insurance broker with revenues in excess of $3.1bn. Today with more than 12,000 Associates in over 125 offices worldwide, Lockton is a dynamic and innovative organisation that embraces its uncommonly independent status.
We are now seeking individuals who will thrive in this type of atmosphere and the Major Risks Division are now looking to recruit an experienced Account Manager. As an Account Manager you will support and drive the overall service proposition of mid to large multinational accounts, including FTSE250, with typical premium sizes ranging from £2m-£20m.
The role will entail working across 5-6 clients managing the day-to-day servicing responsibilities and renewal process. This is a servicing role with limited broking experience required however multinational experience is a must. The key aspect of this role is in managing the client relationship and network co-ordination.

• Provide day to day servicing of a client’s insurance programme and support to the Account Executives and New Business Executives in the overall servicing of client’s policies and retention and development of the business.
• Effectively manage all renewals and adjustments in a timely and professional manner to ensure completion by the due date.
• Obtain quotations both for new and renewal business.
• Accurate preparation of client and market documentation.
• Check policy documentation for accuracy prior to issue to the client.
• Provision to the client of policy documentation in accordance with regulations and in line with Lockton procedures.
• Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.
• Prompt and accurate resolution of accounts queries.
• Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner.
• Provision of management information as required.
• Manage and co-ordinate global insurance programmes and liaise with our network worldwide, if applicable.
  Qualifications
  It is essential that the right candidate can demonstrate relevant experience and skill set including:

Essential

• Multinational client experience.Experienced in working on large mid to multinational accounts.

Desirable

• Strong communication skills, (verbally and written) with clients, insurers and Lockton colleagues
• Ability to build and maintain good business relationships with clients, insurers and associates.
• An understanding of the relevant classes of business and understanding of insurer products and specialisms.
• Proficient in preparation of broking presentations that accurately reflects the cover required and meets the clients’ demands and needs.
• Ability to prepare and interpret claims experiences and analysis including claims triangulations and the impact of deductibles and cover variations.
• Willingness and aptitude to continue to develop knowledge through formal and informal learning, both internal and external to the company.
• Excellent time management, prioritising and ensuring that deadlines are met without compromising quality.

• Professional and tactful negotiation and persuasion skillsKnowledge of Microsoft products (Word, Excel, Outlook) or similar software applications.

• Equal Opportunity Statement
  Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
  At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
  About Lockton
  Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
  At Lockton, we believe in the power of all people. You belong at Lockton.
  How We Will Support You
  At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
  We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
  No Agencies Please
  Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees