Account Manager

at  Mauveworx

JOB DESCRIPTION

Mauveworx create, automate, print, and distribute marketing materials for some of the UKs biggest brands and retailers. We are innovators and leaders in our marketplace thanks to our dynamic, forward-thinking workforce. People are at the core of everything we do, and all the success we have had over our 50 plus years of supplying beautiful marketing materials!
We have big plans for growth over the next 3 years, and we are looking to expand our wonderful team to support our ever-growing client base.
We have an exciting opportunity for a driven and experienced account manager to join our team at Mauveworx. Ensuring that Mauveworx deliver an exceptional, seamless level of service to the clients you will be looking after.

• Client facing role with interaction on all levels of key stakeholders
• Onsite min. 1 day a week at client office (or where applicable)
• Responsible for day-to-day management of account and deliver exceptional service
• Optimise on group opportunities (creative, tech, fulfilment)
• Manage Mauvetech platform on behalf of client and propose recommendations
• Project manage high level campaigns / projects end to end
• Build a strong relationship between our business, the client and store estate
• Manage communication between client and client services
• Create production briefs on behalf of client, simplify the process along the way
• Responsible for budget and forecast
• Responsible for managing and delivering reporting including reviews, SLA’s, cost savings, market / competitor reviews
• Driving innovation and sustainability requirements, supported with industry shows and store visits
• Review internal and external processes between our company and client to add value and streamline