Account Manager

at  MetOcean Telematics

Account Manager | SatCom
Dartmouth, NS (On-Site)
MetOcean Telematics Limited (MetOcean) contributes to the worldwide effort to better understand, assess, monitor, and connect our planet.
Our mission is to connect the world without limits. We ensure critical data is transmitted, received, and processed in the fastest and most reliable manner possible anywhere in the world. We value collaboration, innovation, achievement, and connection. We are a growing organization and looking for talented individuals to join our growing team!

TECHNICAL AND NON-TECHNICAL SKILLS:

• Goal oriented with a drive to meet and exceed sales targets.
• Strong business acumen, and organizational/business management skills
• Proven ability to proactively engage with customers and facilitate discussions.
• A professional demeanor and ability to interact with individuals both inside and outside the organization.
• Successful in proactively creating and maintaining strong internal and external relationships with centers of influence, team members, and management.
• Have the aptitude to understand the full breadth of the company’s products and services.
• Self-sufficient and can deliver necessary work with minimal supervision.
• Strong sense of customer service.
• Demonstrates excellent skills in working as part of a team.
• Ability to obtain CANADA and NATO security clearance.
• Available to travel domestically and internationally.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business or related field.
• 1-2+ years of related experience in Sales/Account Management/Inside Sales of technical products.
• Experience with CRM (Salesforce/MS Dynamics).

ABOUT THE ROLE:

We are seeking a full-time Account Manager for our SatCom business unit.
Reporting to the Director of Sales & Business Development, the Account Manager will be responsible for the effective management and growth of existing customers, and will work closely with Sales, Production/Operations, Business Intelligence, Technical Support, and Finance to ensure efficient and effective Sales activities.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Proactive management and growth in existing MetOcean customer base.
• Foster activity that generates Sales Pipeline and leads to Sales Revenue.
• Responsive to customers’ requests for quotations
• Attend exhibitions, conferences, and shows as required.
• RFP/RFQ/RFI, Technical proposal preparation.
• Gain a strong understanding of MetOcean’s offerings and position accordingly within the Account Base
• Responsible for the health of the customer relationship and success for both the customer and MetOcean.
• Be valued by the customer as a trusted advisor and a reliable focal point for business and systems issues.
• Follow the MetOcean Sales Process with daily updates & tracking of opportunities and activity in CRM.
• Sales forecasting and planning.