Account Manager (MGA+)

at  People Corporation

We are seeking an Account Manager (MGA+) to join our team in Calgary.
At People Corporation we are committed to helping businesses succeed. We are a national provider of group benefits, group retirement, wellness and human resource solutions. This role will be a part of GroupQuest, a division of People Corporation within Partner Solutions.
As a Group Benefits Managing General Agent (MGA+), we work in partnership with advisors and insurance carriers to provide full back-office support and services in all aspects of group benefits. We’re a team of entrepreneurial thinkers, with a relentless drive to get things done, passionate about what we do and the innovative impact we are making.

• Maintain broad understanding and differences between carrier and solution advantages and disadvantages, and communicate them to their advisors.
• Triage and resolve incoming requests and where necessary, engage the right resources/processes within Parnter Solutions extended portfolio to assist in providing exceptional customer experience end-to-end.
• Become a trusted liaison between the customer and operational teams in place.
• High level of accountability to take ownership of issues and be organized to manage the resolution through to completion