Account Manager

at  Mod Op

We’re seeking an Account Supervisor to join our growing team at Context Creative.
Context Creative is part of Mod Op, a full-service advertising agency with offices in 11 US locations as well as Panama City, Panama, and Toronto, Canada. Trusted by clients providing vital public services, we make meaningful connections to solve complex communications and design challenges that affect real people and drive positive change. We’re looking for someone who wants to inspire people to take action on issues that matter.

REQUIREMENTS

Reporting to our Director, Client Services, the successful candidate will:

• Be responsible for managing the day-to-day business of some of our most trusted client accounts, providing exceptional and attentive client service
• Guide the concept development of integrated and digital-first marketing experiences
• Grow and develop long-term relationships with clients.
• Prepare client presentations, effectively present results and attend meetings as required.
• Grow and strengthen our business within our existing client base
• Oversee multiple projects at once—information gathering, organizing, budgeting, scheduling, monitoring, trafficking, reporting, delivering and guiding execution.
• In collaboration with our Digital Marketing team, lead the development, deployment and reporting of digital marketing campaigns, including: Google AdWords, SEO, email marketing and list management, and social media campaigns
• Be responsible for accurate invoicing and month-end financial reporting (BCR, WIP, etc.)
• Supporting best practices in accessibility (AODA-compliant communications)

KEY QUALIFICATIONS

The ideal candidate has:

• 3 – 5 years of relevant experience, preferably agency-side
• Relevant post-secondary education, ideally with a focus on communications, marketing or business
• Knowledge and experience in digital and print marketing and communications
• Strong collaboration, creative problem-solving, negotiation and client service skills
• Exceptional organization skills and attention to detail
• Excellent written and verbal communication skills, including presentation skills
• Be comfortable working in a busy, fast-paced environment, with the ability to be involved in multiple projects at once

• Flexible, hybrid work arrangements.
• Annual company shutdown during the holiday season.
• Frequent studio-wide social events.
• Budget and time allotted for professional development.
• Commitment to wellbeing and work life balance.
• Competitive benefits package