Account Manager, Pain Therapies, Ontario

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Align with Manager to build and execute on a comprehensive strategic plan to exceed
sales revenue targets on a quarterly basis. Collaborate with Manager, Marketing and
other business unit colleagues to identify and close revenue generating opportunities.
Provide detailed and bold sales forecasts; identifying risk, action items, and resources
needed to achieve. This role involves fluidly and cohesively working across the
Medtronic matrix and with key customers to evolve the role according to rapidly

changing market dynamics.

• The purpose of the position is the development of long-term relationships with

customers. Own, lead and contribute to the account blue sheet and strategic selling
process. Liaise with Strategic Partnership Manager (SPM) and Regional Sales Manager
(RSM) for account development.

Responsibilities may include the following and other duties may be assigned.

• Promotes and sells Medtronic’s products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
• Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic’s products and/or services.
• Promotes and establishes education of the company’s products and/or services.
• Conducts market research including customers and competitors activities.
• Implements market development plans/strategies and changes as needed.
• Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Foster a strategic approach to drive consistent growth.
• Be laser focused to exceed AOP, each quarter, while diligently managing expenses.
• Bold and accurate forecasting is key!
• Effectively managing/optimizing consignment inventory is critical.
• The position requires a true entrepreneurial, ‘hunter’ skillset.
• With Manager, coordinate the schedules of local Clinical Specialists (where applicable) to optimize procedural case coverage/patient programming and other required tasks.
• Successful completion of required (and ongoing) product and sales related training curriculum.
• Compliance with completing Medtronic functional training and education modules.
• Manage hospital, SSO and GPO contracts (Pre-tender, Tender, Implementation).
• Building a robust Capital Funnel and associated Sales Plan is essential.
• Optimize increasing technical scope that often crosses OU lines
• Clearly articulate strategic objectives to navigate and deliver value to Provincial healthcare systems.
• Establish education programs related to the company’s products and/or services.
• Drive share within the defined market and territory
• Ability to support account clinical support demands as required.
• Implement and execute launch plans for defined portfolio
• Develop relationships and maintain continuity within the defined market
• Liase with marketing and engage key clinical stakeholders and administrators in a broader “value” story regarding the related product offering associated with the position.

SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.

KNOWLEDGE/EDUCATION

• High School Diploma or GED, or;
• Associate’s Degree/College Diploma, or;
• Bachelor’s degree

JOB EXPERIENCE

• Minimum 6 years of work experience in the healthcare or engineering field, with a High

School Diploma or GED, or;

• Minimum 4 years of work experience in the healthcare or engineering field, with an

Associate’s Degree/College Diploma, or;

• Minimum of 3 years of relevant work experience in the healthcare field or engineering

field, with a bachelor’s degree.

SKILLS/COMPETENCIES

• Must have a valid driver’s license with no restrictions.
• High level of integrity, ethics and compliance.
• Ability to accommodate a flexible work schedule. Role often involves evenings,

weekends and Provincial holidays.

• Ability to work independently and proactively.
• Collaborative approach and team oriented.
• Strong troubleshooting and problem-solving skills.
• Knowledge of related anatomy and/or surgical procedures an asset
• Strong presentation skills.
• Proficiency with Excel, Word, PowerPoint.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity
her

• Promotes and sells Medtronic’s products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
• Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic’s products and/or services.
• Promotes and establishes education of the company’s products and/or services.
• Conducts market research including customers and competitors activities.
• Implements market development plans/strategies and changes as needed.
• Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Foster a strategic approach to drive consistent growth.
• Be laser focused to exceed AOP, each quarter, while diligently managing expenses.
• Bold and accurate forecasting is key!
• Effectively managing/optimizing consignment inventory is critical.
• The position requires a true entrepreneurial, ‘hunter’ skillset.
• With Manager, coordinate the schedules of local Clinical Specialists (where applicable) to optimize procedural case coverage/patient programming and other required tasks.
• Successful completion of required (and ongoing) product and sales related training curriculum.
• Compliance with completing Medtronic functional training and education modules.
• Manage hospital, SSO and GPO contracts (Pre-tender, Tender, Implementation).
• Building a robust Capital Funnel and associated Sales Plan is essential.
• Optimize increasing technical scope that often crosses OU lines
• Clearly articulate strategic objectives to navigate and deliver value to Provincial healthcare systems.
• Establish education programs related to the company’s products and/or services.
• Drive share within the defined market and territory
• Ability to support account clinical support demands as required.
• Implement and execute launch plans for defined portfolio
• Develop relationships and maintain continuity within the defined market
• Liase with marketing and engage key clinical stakeholders and administrators in a broader “value” story regarding the related product offering associated with the position