Account Manager

at  Resolver

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. This role is hybrid requiring in office presence as needed.
As an Account Manager aka Customer Success Manager, you play a critical role in the growth of Resolver. You’ll focus primarily on expanding our existing customers’ engagements through cross-selling, expansion and upselling. You’ll combine consultative selling with a solutions-based approach, solving problems, and building relationships while keeping our customers’ business objectives in mind.
Did we mention you’ll also be part of an amazing team? We have a collaborative team of Account Executives, Sales Engineers, Customer Success, and Product who are committed to helping organizations protect what matters.
About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.
We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

SO, WHAT DOES THAT REALLY MEAN FOR YOU? LET THE HIRING MANAGER TELL YOU:

Hi, I’m Riz Shirazi, Director of Customer Success at Resolver.
Our Customer Success team is a dedicated, passionate group of individuals centered around driving value for Resolver’s great portfolio of customers. We partner with many of the world’s leading organizations and enable them to achieve their goals for risk management, while collaborating with and guiding them as they grow and mature in their varied approaches to developing risk intelligence.
As Resolver continues its impressive growth, we are looking to add an experienced Account Manager to our growing team. This individual will join a collaborative, high-performing group, and partner with some of the world’s most interesting companies, owning the customer relationship and ensuring their success.
We are looking for a tech-savvy people person who is looking to join an exciting, fast-paced organization with ambitious goals. At Resolver, our mantra is to Aim Big, Be Great, and Be Loved by Our Customers, and are excited to discuss with you how, as an Account Manager, you will have the opportunity to contribute to and live those principles. If you’re excited by the opportunity to work with cutting edge technology, in an interesting and fast-growing space, while partnering with super smart, fun team members, we would love to hear from you!

Please refer the Job description for details