Account Manager

at  Rogers Communications

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!
Your primary objective as an Account Manager will be to seek and identify areas for new and expanded customer growth for innovative Rogers Business Solutions in the SMB segment. We are looking for candidates for our Vancouver region. Solutions include sales of Wireless, Internet Connectivity, IOT, Data Centre, Unified Communications and Cloud Solutions.

WHAT YOU’LL BE DOING:

• Active prospecting into net new and existing clients to promote and sell Rogers solutions to increase the overall penetration within a defined addressable territory.
• Researching prospective customers to identify contacts, and roles within the decision making centre.
• Utilizing Social Media and various creative customer engagement methods to gain alignment across the organization on account strategy.
• Acting as an ambassador of Rogers to our clients and provide them with superior world-class customer experience to maximize client retention rates and promote growth to the business.
• Understanding current and prospective customers’ business issues with the ability to quickly relate those into sales opportunities.
• Developing the right solution for clients’ evolving business requirements with a Customer First Approach.
• Build relationships with partners and subject matter experts to engage as required to build profitable solutions.
• Ability to work well with a broad team in order to leverage the correct skillset as applicable within your territory.
• Build trust, loyalty and solid long-term relationships with key decision-makers.
• Share your ideas by actively participating in regular sales meetings and fulfill required sales administrative duties (CRM) to support your role.