Account Manager

at  SBM

JOIN A DYNAMIC AND GROWING MARKETING TEAM AT SBM MARKETING COMMUNICATIONS!

Location: Melbourne, VIC
Position Type: Full Time
Department: Sales
Reports To: Business Development Manager
Are you passionate about building strong relationships with clients and delivering top-tier marketing solutions? SBM Marketing Communications is looking for an experienced Account Manager to become a key player in our team. If you’re a proactive, strategic thinker who thrives in a fast-paced environment, we want you to join us!

KEY SKILLS & EXPERIENCE:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3+ years of account management experience, with a proven track record in managing and growing client relationships within a marketing or creative agency.
• Expertise in project management platforms (e.g., Monday.com) and strong organizational skills.
• Excellent communication and presentation abilities to inspire and influence both clients and internal teams.
• Demonstrated ability to manage budgets and ensure profitability across accounts.
• A creative and strategic mindset, passionate about delivering exceptional marketing solutions.

As an Account Manager, you will:

• Lead client relationships by understanding their business goals, managing expectations, and providing expert advice to drive success.
• Drive business development by identifying opportunities to upsell, cross-sell, and support new client onboarding.
• Oversee end-to-end project management, ensuring timely delivery, budget adherence, and exceptional quality.
• Collaborate closely with internal teams, offering clear briefs, managing progress, and ensuring seamless workflows.
• Maintain financial oversight, ensuring profitability and accurate tracking of project budgets.
• Anticipate and resolve issues before they impact delivery, maintaining a smooth and positive client experience.
• Use data-driven insights to optimize strategies, providing actionable recommendations to clients.