Account Manager - Sleep & Respiratory Care

at  Philips

JOB DESCRIPTION

The Account Manager for Sleep and Respiratory Care (SRC) will be responsible for maximising order intake, sales, prices realisation and customer satisfaction whilst developing and optimising the customer relationship in order to ensure the long term profitability in the defined number of accounts.
You will work within the SRC Sales team, working daily with marketing, operations and finance stakeholders to explode the business within your territory.
Within this team, you will have the opportunity to grow and progress within the direct sales team, or the wider Philips business, across a commercial, technical or managerial pathway.
This is a field based sales role which will be ideally suited to a candidate based in the Norfolk/ Cambridgeshire area.

• Accountable for maximising order intake, sales and price realisation at the assigned accounts within the territory
• Exceed area sales, and gross profit targets agreed with the Company
• Ensure continuity of the relationship with the accounts and operates at multiple levels in the accounts’ organisations, but also facilitate the executive level interfaces between company and the accounts
• Prepare the annual account plan in line with the regional strategy and execute at territory level
• Contribute to the development and implementation of local marketing strategies
• Responsible for filling the funnel management tool and systematically analysing win & loss deals, expectations, customer satisfaction, market, competition and trends
• Responsible for the sales forecast at the assigned accounts
• Take product responsibilities as directed
• Participate in relevant exhibitions or local events
• Assist in training other team members
• Lead the account teams, organise the necessary actions and make sure the required results are met in time
• Collaboration with channel partners where required
• Coordinate all internal necessary resources to obtain objectives and where necessary involves others where necessary
• Ensure quotations are completed and delivered within time limits
• Ensure that completed quotations are based on a solution / configuration compliant to specifications validated by the Business, and it is properly reviewed by Operations for feasibility and accuracy prior to being issued
• Ensure any third party product included in the solution and not part of the catalogue is properly validated for compatibility / compliance of specifications
• Responsible for reporting customer feedback according to applicable quality Standard policy and follow up relevant assigned quality & regulatory training in a timely manner
• If and when required provide dedicated support to assigned accounts to ensure timely collection of Accounts Receivable
• Constantly extend the customer base
• Take on additional project responsibilities when requested
• Report back competitor activity and business opportunities
• Carry out ad hoc projects as required.