Account Manager

at  Snap IFSC

ACCOUNT MANAGER

Office Location: Snap IFSC, 1 Mayor Street Lower, Dublin 1
Hours of Work: 8:30am – 5:30pm
Reporting to: General Manager

KEY REQUIREMENTS:

• Experience in the Print industry [Design, Promotional Products, Signage, Events, Marketing materials] is an advantage but not essential.
• At least 3 years’ experience in a similar role [B2B], with track record of delivering results.
• Strong relationship-building skills with a high degree of responsiveness, and integrity. Excellent team, negotiation, influencing and sales closing skills are essential in the role, including professional persistence.
• Excellent communication skills, professional phone manners and customer focus are essential.
• Strong understanding and ability to ensure standards and processes of Quality [ISO standard], Health, Safety, and Environment are upheld.
• Proficient in the use of Microsoft Office suites, Data extraction and ability to run reports as required.
• A strong educational background and fluent in English. Desire to learn/take feedback.
• A positive can-do attitude is an absolute must.
  Salary:€40,000 - €50,000
  Job Types: Full-time, Permanent
  Pay: €40,000.00-€50,000.00 per year

Additional pay:

• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• What makes you believe you are a good fit for this position?

Experience:

• Business development: 3 years (required)

Work authorisation:

• Ireland (required)

Work Location: In perso

THE ROLE:

At Snap, client relationships are top priority. We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact and to cultivate new business opportunities with prospective clients. The ideal candidate should be highly motivated, driven, and persistent to succeed, while working closely with the General Manager and wider team to ensure sales targets are achieved.
The Account Manager will oversee a portfolio of clients while identifying and cultivating new business opportunities among both current and prospective new customers. They will take the initiative and assume accountability for the effective and prompt fulfillment of all necessary requirements to deliver exceptional service, while simultaneously achieving business objectives and key performance indicators, aimed at fostering sales growth.

KEY RESPONSIBILITIES:

• Drive daily customer engagement through in-person meetings, zoom, phone calls and email, including quote follow-up. All activities, including pipeline to be logged in CRM and Business Management system.
• Serve as the main point of contact in all matters related to client concerns and needs.
• Manage, develop, and grow an existing portfolio of customers by upselling and cross-selling products and services, along with winning new customers where the opportunity presents itself.
• Ensure project deliverables are met by closely monitoring/liaising with production team and suppliers.
• Drive long-term growth by building strong relationships with the team and customers.
• Take on additional responsibilities and projects as directed by management to support team goals and organisational success.
• .