Account Manager

at  The Delta Group

Job Title: Account Manager
Department: Client Services
Reporting to: Account Director
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Location: Waltham Cross EN9 1AS / Bishop Stortford CM23 4AS
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SKILLS, KNOWLEDGE AND EXPERIENCE

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• Project management, comfortable working to critical paths and managing expectations and risk.\r
• Good interpersonal and communication skills.\r
• Ability to prioritise work to meet client needs.\r
• Accuracy and attention to detail.\r
• Experience in business / project reporting.\r
• Good IT literacy.\r

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The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law

ROLE OVERVIEW

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We provide in-store point of sale (POS) solutions to a retailer with approximately 22 stores. This includes working with their marketing teams to develop innovative and cost-effective POS solutions that amplify their in-store POS campaigns (weekly, seasonal, and event-driven).
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Our client operates as a lean team and we work with them to ingest their POS briefs and manage the end-to-end artwork and production processes.
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KEY RESPONSIBILITIES

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• Plan and brief projects as requested by the client taking full responsibility for service delivery.\r
• Attend client briefing meetings as and when required, offering advice and support.\r
• Work with the Account Director to identify ideas for improvements – reviewing in-store activations where possible.\r
• Maintain and manage weekly work in progress schedule (WIP) and weekly update.\r
• Manage system-driven invoicing, obtaining purchase order numbers for all jobs.\r
• Support client and internal teams with any post campaign follow ups, issue resolution etc.\r
• Work with the Account Director to create any required business/client reporting or forecasting.\r

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