Account Manager

at  Uber

What You’ll Need

• 3+ years in sales, account management, operations, or a related field
• Proficiency with data tools like Excel, Google Sheets, Tableau, or Pytho

Preferred Qualifications

• Ability to make commercial data accessible for merchant partners through charts, visuals, and storytelling
• Proven experience upselling promotional products and ads
• Excellent communication skills and critical thinking abilities
• Expertise in cold-calling and outreach strategies
• Background in e-commerce or marketplace environments
• Strong attention to detail and a commitment to excellenc

The Account Manager position is a fantastic opportunity to showcase your relationship-building and sales skills as the go-to contact for our top restaurant partners! In this role, you’ll focus on Small-to-Medium Sized Business (SMB) post-sales, driving growth by upselling marketing products, ensuring high operational quality, and securing long-term partnerships. Account Managers play a key role in helping our partners succeed on our platform and consulting them on growth opportunities!

What You’ll Do

• Manage a portfolio of Uber Eats restaurant partners, helping them thrive on our platform
• Build and maintain strong communication with merchant partners through email, phone, and in-person meetings
• Upsell marketing products like ads and promotions to boost merchant success
• Standardize best practices in merchant success and refine processes within your territory
• Collaborate with Operations and Sales teams to address merchant questions, issues, and relationship management
• Track and review merchant KPIs and OKRs to understand performance, identify challenges, and spot new opportunities
• Share insights to foster a results-focused mindset within the team
• Provide hands-on support in vendor management, training, and introducing new features or products to merchants
• Represent Uber Eats’ mission, brand, and product with pride!

What You’ll Need

• 3+ years in sales, account management, operations, or a related field
• Proficiency with data tools like Excel, Google Sheets, Tableau, or Python

Preferred Qualifications

• Ability to make commercial data accessible for merchant partners through charts, visuals, and storytelling
• Proven experience upselling promotional products and ads
• Excellent communication skills and critical thinking abilities
• Expertise in cold-calling and outreach strategies
• Background in e-commerce or marketplace environments
• Strong attention to detail and a commitment to excellence

Ready to be a crucial part of Uber Eats’ success and help our restaurant partners grow? Join us