Account Manager

at  Whalebone

Protecting one billion people from cyber threats? If you find this proposition more exciting than scary, come on board and grow with us.
Whalebone is a global company working on user-centric cybersecurity products for telcos, ISPs, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno, Czech Republic.
At this point, Whalebone has 400+ customers in telecommunications and corporate sectors (A1, O2 Telefonica, Tele2, Panasonic, Bauhaus, and many others) around the globe. With nearly 100 team members of multiple nationalities, Whalebone ranked 22nd in Deloitte’s list of fastest-growing companies in Central Europe.
Results-driven Key Account Manager to join our growing team. The ideal candidate will be responsible for generating new opportunities for revenue growth by building and managing relationships with C-level executives and key stakeholders within telcos. The Key Account Manager will play a critical role in driving the adoption of our DNS security solutions and ensuring customer satisfaction.
This role will report directly to the Head of Customer Success (in the future to the Account Manager Lead). This role will closely collaborate with 1-2 Customer Success Managers. The Account Manager will own the relationship with the C-levels and Board members, but the ownership of the telco stays with CSM to secure the continuity. The goal of the Account Manager will be to generate the opportunity (identify and “close” it) and then the CSM will be responsible for successful execution (e.g. launch of new segment or new feature).

REQUIREMENTS

• Proven Experience in Telco Account Management
• Sales & Business Development Expertise
• Excellent written and communication skills in English, and preferably as well in Czech or Slovak
• Solution-Oriented Approach
• Revenue Growth and Performance Focus
• Strong Collaboration and Communication Skills
• Will enjoy traveling