Account Manager

at  ZIM

Are you a dynamic and results-driven sales professional with a passion for the maritime industry? We’re on the lookout for an enthusiastic and talented Account Manager to join the team.
In this pivotal role, you will manage customer relations, ensure their shipping needs are met and drive the growth of our business. If you thrive in a fast-paced environment, excel at building lasting relationships, and eager to make an impact in the shipping industry, we want to hear from you!

WHO WE ARE LOOKING FOR

• Experience in Customer Service or Sales, experience in Shipping / or Logistics highly regarded
• Hunger to secure new business
• Passion to meet and exceed customer needs
• Agility and adaptability
• Strong attention to detail
• Clear and concise communication skills
  Function:
  Global Sales
  Publish in Internal Career Page:
  N

• Maintain and grow customer relationships
• Develop new business opportunities and grow customer base
• Research, target, and drive export opportunities with new and existing SME
• Customers based on Country/Trade direction
• Maintain and grow new and existing customer relationships, keeping yourself on top of market trends
• Manage the end-to-end sales process from lead generation through to contract generation and performance tracking
• Plan and execute face to face sales calls per week.
• Provide accurate account forecasting
• Maintain in-house CRM, ensuring sales activity, customer details and contacts are up to date
• Promote new services and solutions introduced by ZIM
• Work closely with colleagues across all departments to provide a high level of customer service
  Requirements: