Account Officer
at REVENSTRAT CONSULTING
Lagos, Lagos, Nigeria -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Nov, 2024 | Not Specified | 01 Sep, 2024 | N/A | Crm Software,Mobile Applications,Customer Service,Interpersonal Skills | No | No |
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Description:
- The Account Officer plays a dual role, serving as both a customer service representative and a field vendor on boarding agent for Fast Gas and Fast Logistics. This position is crucial for maintaining customer satisfaction and expanding the company’s vendor network.
QUALIFICATIONS
- Bachelor’s Degree in Business Administration, Customer Service, or related field
- 1-2 years of experience in customer service or account management
- Excellent communication and interpersonal skills
- Ability to work independently in the field
- Proficiency in CRM software and mobile applications
- Valid driver’s license and willingness to travel locally.
How To Apply:
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Responsibilities:
- Provide exceptional customer support, handling inquiries and resolving complaints
- Conduct field visits to onboard new vendors onto the company’s app
- Maintain accurate customer and vendor records
- Assist in retaining and growing the customer base
- Contribute to achieving customer satisfaction and vendor onboarding targets
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Business administration customer service or related field
Proficient
1
Lagos, Nigeria