Account Receivable Collections and Deductions – Senior Process Associate –

at  Genpact

MINIMUM QUALIFICATIONS / SKILLS

• University graduate (economic studies represent an advantage)
• Accounting knowledge – basic level;
• Similar experience in the field;
• Work experience with and ERP system (advantage);

PREFERRED QUALIFICATIONS / SKILLS

• Organized personality with attention to details and customer orientation;
• Ability to handle client on one-on-one basis, via e-mails and calls;
• Energetic, self-motivated with ability to work both independently and as part of a team;
• Accurate, logical problem solver;
• Communicative and ability to learn;

GENPACT (NYSE: G) IS A GLOBAL PROFESSIONAL SERVICES AND SOLUTIONS FIRM DELIVERING OUTCOMES THAT SHAPE THE FUTURE. OUR 125,000+ PEOPLE ACROSS 30+ COUNTRIES ARE DRIVEN BY OUR INNATE CURIOSITY, ENTREPRENEURIAL AGILITY, AND DESIRE TO CREATE LASTING VALUE FOR CLIENTS. POWERED BY OUR PURPOSE – THE RELENTLESS PURSUIT OF A WORLD THAT WORKS BETTER FOR PEOPLE – WE SERVE AND TRANSFORM LEADING ENTERPRISES, INCLUDING THE FORTUNE GLOBAL 500, WITH OUR DEEP BUSINESS AND INDUSTRY KNOWLEDGE, DIGITAL OPERATIONS SERVICES, AND EXPERTISE IN DATA, TECHNOLOGY, AND AI.

We are inviting applications for the role of Account Receivable Collections and Deductions – Senior Process Associate – English - Hybrid Bucharest

THE PURPOSE OF THE POSITION IS PROCESSING OF ALL CUSTOMERS RELATED INVOICES, CREDIT NOTES AND PAYMENTS AS WELL AS ACCOUNTS RECEIVABLE COMMUNICATION WITH THE PURPOSE TO ACCURATELY SETTLE AND TIMELY COLLECT ALL CUSTOMER RECEIVABLES; ENSURE APPROPRIATE REPORTING ON THE PROCESS PERFORMANCE:

• Booking of Incoming Payments: Bank Statement and Remittance advices.
• Processing credit notes.
• Maintaining customer master data: New customer set up & Changes.
• Handling unapplied cash: Unapplied/unidentified payment investigation & Cash collected at the month end.
• Coordinating query resolution/dispute management: Verbal & Written Communication with client and related departments.
• Handling dunning letters/collection letters: issuing, checking and sending them to the client.
• Reading and learning the operating procedures, contributing to the improvement of it, calling out of all unsolved/unclear issues to the Architect.
• Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.
• Successfully graduating the training plan dedicated to the position and the tasks;
• Training other team members regarding the daily tasks whenever vital and requested by the manager;
• Updating the working procedures periodically;